Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
Full Time roles are eligible for the above, plus:
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
Job Summary
The Ski and Snowboard School (SSBS) Senior Manager will lead all aspects of the SSBS operations at Park City Mountain. The scope of this role is large and varied and includes responsibilities around the daily, seasonal, and yearly operational processes and strategic goals specific to SSBS products/lessons. This position requires a disciplined focus on quality control, guest relations, sales generation, staff performance development, financial responsibility, communication, teamwork, administrative duties and self-development. All of these elements contribute in a significant way to the overall quality of the guest and employee experience. This position will work collaboratively with the Skier Services Senior Director, other SSBS Senior Manager, SSBS Business Manager, and SSBS Training manager to ensure all payroll, workers compensation, incident reports, staffing levels, inventory levels,disciplinary procedures, hiring and separating procedures and all other administrative functions are managed efficiently and timely. This leadership position is integral to the success of the SSBS and Park City Mountain.
Job Specifications
- Starting Wage: $75,000 - $95,000 + annual bonus
- Employment Type: Year Round
- Shift Type: Full Time hours available
- Minimum Age: At least 18 years of age
- Housing Availability: No
Job Responsibilities
- Coach, motivate, retain and develop an industry-leading SSBS management team. Ensure management team is aligned with the goals and values of Park City Mountain and Vail Resorts.
- Assure that the SSBS management team coach and counsel instructors and support staff at their assigned location(s), complete direct report performance evaluations and oversee maintenance of base areas and on hill facilities
- Create and/or maintain a one resort culture of excellence. This culture to include teamwork, collaboration, progressive thinking, and constant improvement resulting in an employee culture that attracts the best and brightest employees and motivates them accomplish great work.
- Meet or exceed all goals for Guest Satisfaction and Employee Experience.
- Manage program issues relating to instructor pay, guest complaints, and system efficiency. This role will manage growth and expense of programs, and will oversee daily instructor line-up
- Ensure a consistently high level of service and competency across all SSBS base locations.
- Demonstrate a high level of performance around the Vail Resorts Leadership competencies.
- Partner and work collaboratively with the other managers within Skier Services departments to provide industry leading service around products and programs.
- Proactively develop management and industry skill set by seeking out and taking advantage of educational and training opportunities.
- Partner and collaborate with internal Park City Mountain departments to ensure a consistent and high-level experience for the guest
Job Requirements
- PSIA/ASIA level 2 certification (or equivalent)
- Minimum 5 years of SSBS leadership experience
- High level of proficiency in MS Office applications
- Component user of RPOS, including Ski School Tools, RPOS Report Shell, ProConnect and Customer Manager.
- Demonstrated organizational and communication skills
- Basic accounting and finance skills
Preferred Skills and Experience
- PSIA/AASI Level 3 certification or equivalent
- Bilingual English/Spanish
- Previous Vail Resorts SSBS location manager or greater management experience
- PeopleSoft HR and Success Factors experience
The expected pay range is $75,000 - $95,000 + annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 511067
Reference Date: 08/30/2025
Job Code Function: Ski/Snow School
