Senior Manager of Golf Operations

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
 

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
   

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary:

Manage and direct all aspects of golf operations including course conditions, guest services, retail and merchandising. Be accountable for all financials, including capital projects relating to the golf department. Business and brand development that includes creative marketing, sales, promotion and pricing strategies to maximize market share and increase profits. Actively solicit feedback from employees and guests to maintain optimum employee development and guest satisfaction.

Job Specifications:

• Outlet: Park City
• The budgeted range starts at $80,000 - $88,000 + annual bonus. Actual pay will be adjusted based on experience
• Shift & Schedule Availability: Full Time, Year Round

Job Responsibilities:

• Establish budgets for golf departments and manage spending to maximize revenues and profitability. 
• Ensure long term integrity and condition of golf assets through strategic investment in capital equipment, building & maintenance projects, and golf course improvements.
• Oversee the retail & merchandising of two high-class profitable golf shops.
• Align, manage and support department managers including senior golf professional, director of golf course maintenance, and retail & merchandising manager.  Establish goals and development plans, and evaluate performance for these year-round direct reports. Implement employee programs for all golf employees to promote safety, proactive development & succession, and engagement. 
• Align golf operations with hospitality food & beverage operations to assure we meet guest expectations with menu selection, product quality and guest service and achieve department profitability.
• Establish pricing and marketing strategies for golf with key golf staff. Work with Hospitality Marketing and Sales to increase market share and revenues.
• Analyze guest feedback regularly to maintain the highest level of guest service and find opportunities to improve the guest experience.
• Act as liaison to community members and homeowners for issues regarding golf course operations and environmental programs.

Job Requirements:

• PGA Membership or enrollment in the PGM program a plus
• Must have 3-5 years’ golf operations experience
• Must have 3-5 previous experience managing line-level employees
• Must have a valid Driver’s License
• RPOS, Jonas, Microsoft Office
• Extensive knowledge of the game of golf
• Excellent verbal and written communication
• Excellent leadership skills
• Professional presentation / PGA standards
• Excellent guest service and follow-up skills 
• Excellent organizational skills
• Ability to work independently

The expected pay range is $80,000 - $88,000 + annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  506976
Reference Date: 02/13/2025 
Job Code Function: Golf Services