Truckee, CA, US
Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).
Employee Benefits
• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
To Learn More, please review the Benefits Eligibility Summary
Job Summary:
Service is the foundation of everything we stand for at Vail Resorts and here at Vous there is no exception. In this position you will help cultivate a culture of an experience of a lifetime by leading our team to pride an excellent experience for our guests by providing prompt service, quality beverages & products and maintaining a clean and comfortable environment. Vous is our new morning offerings location in the Northstar Village, in the afternoon we will turn into an après location where guest can enjoy snack boards and beverages! Vous – First Sip, Last Pour!
Job Specifications:
Outlet: Vous Café
Expected Wage: $20.00 / hour + tips
Shift & Schedule Availability: Full & Part Time, Weekends and Holidays
Skill Level: Entry
Other Specifics:
Must be 21 years of age or older
Job Responsibilities:
Make connections with guests and co-workers
Share our passion for the mountains during service
Follow the leadership’s guidelines as outlined during the daily pre-shift meeting
Create hot and cold beverages to specifications
Maintain clean and tidy workstations throughout, and at the end of the workday
Contribute to the daily operational success of Vous by being present on the floor, and doing your part during opening and closing procedures
Ensure the safety of operations by participating in daily safety meetings
Complete barista training
Contribute to the store's comfortable and pleasurable environment by performing regular and thorough cleaning, stocking & organizational tasks
Receive and assess guest questions, comments, and complaints providing timely resolutions
Being able to identify independently what tasks need to be completed and getting them done in a timely and efficient manner.
Other duties as assigned
Job Requirements:
High School Diploma or GED Equivalent required
Must be able to communicate fluently in English
Customer service experience required
Must be able to lift at least 30lbs
A flexible schedule and the ability to work weekends and holidays required
Maintains regular and consistent attendance and punctuality
ServSafe Certification or California Food Handlers Card within 30 days of employment
California Alcohol Server Certification within 30 days of employment
Preferred Skills:
The expected pay range is $20.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 504912
Reference Date: 09/05/2024
Job Code Function: Front of House