Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
Full Time roles are eligible for the above, plus:
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
Job summary:
The Senior Manager is responsible for driving a best-in-class quality dining experience across several outlets while creating an environment for growing leaders to flourish and develop.
Responsibilities include but are not limited to:
- Prioritize and foster a culture of safety.
- Embrace our Be Inclusive value and Elevate leadership competency.
- Promote Vail Resorts’ Commitment to Zero.
- Serve as a leader and representative of Keystone Resort.
- Be an active participant on an innovative team.
- Responsible for financial performance of daily operations including cost of sales & labor, budget development, and analysis of financial information.
- Driving success of the overall Keystone Mountain Dining mission and taking part in projects which move innovation forward.
- Empower, develop, appraise, and create the best atmosphere for employees to be and do their best, especially leadership development of general managers.
- Accurately conduct and review daily reports and audits.
- Accurately schedule and review staff to budgeted labor.
- Oversee for payroll exceptions, approvals, and labor distribution reports across a number of outlets.
- In conjunction with restaurant leadership team, investigate and resolve guest complaints.
- Know and enforce local, state, and federal regulations for the sale and distribution of alcohol.
- Operate business to established Mountain Dining standards.
- Actively pursues GX (market research) targets and responds to trends.
- Costing/pricing of menus, development of new items, analysis of product and sales, inventory, ordering, working with maintenance dept. on projects and priorities, floor supervision during peak times, and coordination with other departments and central corporate teams to ensure a smooth operation.
- Responsible for hiring, retaining, and training all food service personnel including domestic and international, seasonal and year-round, management and non-management employees.
- Oversee ordering/receiving, cost transfers, variance reports, and inventory control for all food, beverages, supplies, etc.
- Ensure that operation fully supports initiatives with corporate strategic partners by giving outstanding representation to their product.
- Maintain employee roster & housing roster for accuracy through the season in Microsoft Excel to include utilizing conditional formatting, filters and formula writing.
- Tracking of employee trainings/certifications, disciplinary reports, hiring status, payroll acknowledgement forms, etc.
- Assist with F&B new/returning employee orientations and other necessary trainings.
Qualifications:
- High School Diploma or equivalent
- Minimum 3 years restaurant experience required
- Minimum 2 years supervisory experience required
- Culinary experience a plus
- Experience with purchasing software preferred
- Knowledge of Microsoft Office suite
- English required
- TIPS certification required within 30 days of employment
- Serve Safe Food Protection Manager certification required within 30 days of employment
The expected pay range is $76,841.70/Year - $100,034.21/Year. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 508400
Reference Date: 05/14/2025
Job Code Function: General Management
