Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
Full Time roles are eligible for the above, plus:
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
Job Summary:
Functions as the strategic business leader of the property’s food and beverage operation, including Restaurants/Bars, and Room Service. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.
Job Specifications:
- Starting Wage: $57,784.00 - $70,000.00 + annual bonus
- Employment Type: Year Round
- Shift Type: Full Time hours available
- Minimum Age: At least 18 years of age
- Housing Availability: Yes
Job Responsibilities:
General Responsibilities:
- Partner with the Director of Food & Beverage to establish banquet operations in alignment with brand standards operational objectives.
- Assist in the development and implementation of banquet service standards, SOPs, and training programs.
- Support the setup and readiness of banquet spaces, including equipment procurement, inventory management, and vendor coordination.
- Participate in hiring and onboarding of banquet team members who demonstrate strong functional expertise and alignment with brand values.
- Contribute to the creation of event service workflows and guest experience strategies tailored to the property’s positioning.
- Estimate food, liquor, wine, and other beverage consumption to anticipate purchasing needs.
- Order and purchase banquet equipment and supplies.
- Handles all AV and IT needs, including set up, breakdown and maintance of all AV equipment.
Developing and Maintaining Food and Beverage/Culinary Goals
- Set expectations and hold banquet team accountable for delivering elevated service experiences.
- Review financial performance of banquet operations and support strategies to meet or exceed budget targets.
- Provide input on CAPEX needs related to banquet equipment and space enhancements.
- Identify operational challenges and collaborate with the Director of F&B to implement improvement strategies.
- Establish realistic and measurable goals for banquet service execution and guest satisfaction.
- Continuously seek opportunities to elevate service standards and operational efficiency.
Developing and Maintaining Budgets
- Assist in managing banquet department budgets, including labor, supplies, and event-specific costs.
- Monitor actual vs. projected revenue from banquet events and identify opportunities for growth.
- Ensure compliance with cash handling and liquor control procedures during banquet service.
- Maintain profitability while ensuring exceptional guest and employee experiences.
Leading the Banquet Team
- Lead by example, demonstrating professionalism, integrity, and sound decision-making.
- Foster a culture of mutual respect, collaboration, and accountability within the banquet team.
- Support achievement of departmental goals including financial, service, and team performance metrics.
- Encourage innovation and continuous improvement in banquet operations.
- Facilitate regular communication through pre-event briefings, team meetings, and feedback sessions.
- Build strong relationships with direct reports and ensure consistent leadership across the banquet team.
- Identify developmental needs and provide coaching and mentorship to team members.
- Stay informed on market trends and contribute to the evolution of banquet offerings to remain competitive.
Ensuring Exceptional Customer Service
- Deliver banquet services that exceed guest expectations and contribute to overall satisfaction and retention.
- Communicate effectively with team members to ensure understanding of guest needs and event details.
- Review guest feedback and collaborate with the Director of F&B to implement corrective actions.
- Empower banquet staff to take ownership of the guest experience and resolve issues proactively.
- Balance profitability with service excellence by evaluating cost-benefit impacts of operational decisions.
- Share guest feedback insights with property leadership to support continuous improvement.
Managing and Conducting Human Resource Activities
- Provide clear guidance and direction to banquet staff, setting performance standards and monitoring results.
- Support wage and cost management through effective scheduling and resource allocation.
- Conduct performance reviews and hold team members accountable for results.
- Ensure open communication channels for staff to raise concerns and ask questions.
- Collaborate with Human Resources to address employee relations matters as needed.
- Promote fairness, equity, and inclusivity within the banquet team.
- Provide specific, actionable feedback to support individual and team development.
Additional Responsibilities
- Finds innovative solutions for everyday problems
- Keep the Director of F&B and other stakeholders informed of banquet operations and performance.
- Communicate effectively across departments and with external partners to ensure successful event execution.
- Analyze operational data to identify trends, solve problems, and improve service delivery.
Job Requirements:
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management or equivalent experience
- Strong understanding of guest service standards and satisfaction metrics
- Proven ability to manage budgets and control financial resources
- Knowledge of strategic planning, team leadership, and operational coordination
- Business acumen with ability to align team actions to broader company goals
- Skilled in sourcing, managing, and maintaining banquet equipment and materials
- Current TIPS and ServeSafe certification
- Minimum 4 years in banquet/event management or upscale F&B operations
- Experience in all phases of banquet service and event execution
- Familiarity with Microsoft Office (Word, Excel, Outlook)
- Strong verbal and written communication in English
- Ability to lift 40 lbs and work flexible hours
- POS system experience
The expected pay range is $57,784.00 - $70,000.00 + annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 516267
Reference Date: 07/30/2026
Job Code Function: F&B General Management
