Keystone, CO, US
Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Benefits
Full Time roles are eligible for the above, plus:
Job Summary:
Keystone Resort Public Safety is now accepting applications to serve in the role of Experienced Public Safety Agent. This position is great fit for a values-based individual passionate about driving exceptional guest service. We are searching for an energetic individual that strives for excellence in all that they do!
Keystone Resort Public Safety Department plays a pivotal role in ensuring the safety, security, and overall guest experience across resort properties and supporting all lines of business. Key focus areas include driving exceptional guest service through teamwork, incident response, traffic management during peak periods, and active collaboration with local law enforcement and other community emergency responders.
Job Specifications:
Expected Pay Range: $21.00 - $26.45 / hour
Shift & Schedule Availability: Full Time, Year Round
Housing: May Be Available
Skill Level: Intermediate
Job Responsibilities:
Successful candidates will have work experience working on a team. Guest service and security services-related experience is preferred. Essential abilities include: ability to communicate clearly and concisely, demonstrate a consistent positive approach when interacting with the public, stakeholders and employees, verbally de-escalate tense situations involving irate guests.
Ability to use computer applications and produce written reports in a timely manner.
Professional friendly demeanor and strong teamwork ability.
Work is performed in an indoor and outdoor environment with exposure to adverse weather conditions. Potential to work in hazardous surroundings exists at all times including exposure to vehicle traffic, wildlife incidents, stressful and emergency situations.
This is a field-based position with minimal office time. We’re looking for a team member that will take pride in assisting other departments as needed; and remains committed to everyday positive workspace culture.
Other duties as assigned
Job Requirements:
Resume - required
High School diploma or equivalent - required
Valid Driver’s License – required
Transfer equipment into/from vehicles, lift 50lbs – required
Ability to multitask and thrive in a fast-paced environment.
Demonstrate excellent verbal and written skills.
Ability to maintain emotional control in stressful situations.
Ability to demonstrate empathy & compassion under stressful conditions.
Strong computer skills, including self-directed online applications and systems.
Available to work a variety of shifts – including weekends, holidays and after hours shifts.
First Aid/CPR/AED training required within 30 days of hire
The expected pay range is $21.00 - $26.45. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 508096
Reference Date: 04/24/2025
Job Code Function: Security
Nearest Major Market: Denver
