Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
Full Time roles are eligible for the above, plus:
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
Job Summary:
The Director of Hospitality Engineering leads a group of Senior Managers and Managers in the operations of supporting the hospitality lodging division which includes a hotel, restaurant and golf operations, property management, vacation rentals, homeowner association operations, access control and employee housing. The Director is charged with overseeing the team on delivering high quality experiences to owners, guests and employees of our resort. In a resort environment, we operate as a full community providing full service that includes central guest check in and call center, emergency services, delivery and lock services and more. This includes focus on standards and procedures for daily operational management. Critical in-resort relationships include: Hotel, Rental and Association management, Employee Housing, Engineering, Pool & Spa, Administrative Office, Corporate Hospitality, Conference Sales & Services and various community stakeholder groups.
Job Specifications:
- Starting Wage: $104,000 -$140,000 + Annual Bonus + Equity
- Employment Type: Year Round
- Shift Type: Full Time
- Minimum Age: At least 18 years of age
- Housing Availability: Yes
Job Responsibilities:
- Oversee the management and administration of Departmental Managers and Sr. Managers focused on exceptional guest and employee experiences, including all Hospitality departments.
- Work directly with other Keystone Resort Departments in the Valley and On Mountain to provide quick, efficient, and safe services needed for their operations.
- Responsible for creating and maintaining a hospitality vehicle training program, compliance with Keystone and Vail Resorts vehicle policies, and ensuring paperwork & procedures are completed in a timely manner.
- Responsible for overseeing Keystone Hospitality’s Carbon Monoxide policies, inspections, and record keeping compliance.
- Drive our talent and DEI philosophy Hire; train and develop leadership team.
- Develop and oversee the budgeting process and capital planning for all departments reporting up to the position.
- Establish annual goals and responsibilities for direct reporting team, track progress towards goals and monitor achievement of goals.
- Support further development of a collective team and systems that build and maintain relationships with homeowners, boards and associations.
Knowledge Base & Cultural Characteristics
- Demonstrated passion for providing and leading others in providing exceptional service.
- Strategic leader, capable of setting an ambitious agenda and engaging and aligning a set of stakeholders to achieve it.
- Credible businessperson who will be perceived as a trusted consultant and functional expert to senior management. Must be an influential advisor, bold and courageous, with the ability to constructively challenge and hold others accountable.
- Strong learning agility. Enjoys and excels in environments where he/she must tackle and solve new and complex strategic business challenges and issues.
- Performance-driven, ambitious, and change-oriented leader who shows ingenuity and fortitude in overcoming obstacles to achieve a bigger impact in an increasingly competitive marketplace.
Job Requirements:
- 7 + years in building maintenance/engineering with experience leading multiple senior managers who each have multiple reports. Qualified candidates will be able to draw on knowledge leading multiple teams in a multi-property resort setting, preferably with individually deeded properties and an HOA component.
- Proven track record of delivering successful strategies, plans, and programs based on competitive analysis, industry trends, and best practices, emerging technologies, and the company’s vision.
- Demonstrated strategic and analytical decision-making skills supporting a holistic, ecosystem perspective to developing people. Able to assess processes and outcomes by establishing solid metrics of performance.
- Strong leadership presence with a proven ability to influence and interact with cross functional leadership and teams. Excellent verbal, written, storytelling, and interpersonal communication and presentation skills, including comprehension, effective listening, and negotiating skills.
- Bachelor’s Degree in Business, Hospitality Administration, Finance or similar.
- Flexible schedule including weekends, nights and holidays.
- Highly proficient with Microsoft Office applications - Excel, Word, Outlook, Access.
The expected pay range is $104,000 -$140,000 + Annual Bonus + Equity. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 512131
Reference Date: 10/16/2025
Job Code Function: Leadership
