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Epic Mountain Rental Delivery Manager, Rental Demo Center - Crested Butte


Crested Butte, CO, US

Company:  Crested Butte Mountain Resort
Shift Type:  Winter Seasonal 2020/2021

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 



Job Type: Winter Seasonal
Job Classification: Full Time
Location: Crested Butte, CO


Job Summary

Manages to overall day-to-day operation of offsite Ski/Snowboard Rental Delivery for CBMR. This position is responsible for overall financial management, sales staff supervision and management of our new delivery location offsite space. Oversees hiring, training, coaching and scheduling of delivery personnel. Responsible for sales generation and growth, inventory control, controllable expenses, cash management (if applicable), loss prevention and front to back ownership of delivery vehicles. 


Job Responsibilities

As the Store Manager of the CBMR rental delivery, this job oversees the operations of the first year of rental delivery carried out by Vail Resorts Retail at CBMR:

  • Overseeing all aspects of the rental delivery program
  • Manages through uncertainty and change positively through a new business
  • Manages a team of 5 members
  • Manages the upkeep and safe operation of 2 Delivery Vans during periods of extreme winter weather


Day to day task will often include:


  • Providing consistent and direct feedback, coaching and guidance to team members
  • To drive professional development in yourself as well as others
  • To provide a level of guest service that sets us apart from well-established competitors
  • Execute and track new training plan for associates starting with their first day
  • Ensuring store and staff have all necessary supplies
  • Meeting with other departments and committees to ensure store is aligned with VRR initiatives as well as mountain resort initiatives
  • Creating operational plans for special events, groups, and holidays (if applicable)
  • Identifying new partners in lodging or elsewhere
  • Administrative duties
  • Managing rental inventory, and supplies with cost management in mind
  • Hiring staff and processing payroll through a digital platform



Job Qualifications


  • Strong passion for guest service and providing an experience of a lifetime to others
  • Minimum 2 years team leadership experience – required
  • Ability to operate vehicles in extreme winter conditions and manage others to do so
  • MVR required- and possibly CDOT physical for operation of commercial vehicle (not CDL)
  • 2 years in retail/rental experience - preferred
  • 2 years resort experience in a management role
  • Knowledge and passion for Snow sports
  • Bachelor’s Degree - preferred



Crested Butte is the untamed destination at the end of the road. We are confident in who we are and what we seek; pure, wild nature.  We take bold risks to pursue our passions and demonstrate our untamed, intrepid grit in our everyday actions. Our dedication to our mountains, community, coworkers and guests set us apart and bring us together. Come join us at the end of the road.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 247289

Nearest Major Market: Colorado