Slopeside Attendant

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

•    Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
•    MORE employee discounts on lodging, food, gear, and mountain shuttles
•    401(k) Retirement Plan 
•    Employee Assistance Program
•    Excellent training and professional development
•    Referral Program

To Learn More, please review the Benefits Eligibility Summary

My Epic gear is a new gear membership that provides all the benefits of owning gear, but with more choice, lower cost, and no hassle. Membership unlocks access to over 60 of the latest ski and snowboard models and the convenience of choosing in-resort delivery and daily slopeside pick-up & drop-off, at 12 North American resorts. All managed from the palm of your hand in the My Epic app

Job Summary:  

As the My Epic Gear Slopeside Attendant, you will create a welcoming first impression for our members at our slopeside pickup and drop-off locations. The Slopeside Attendant is an ambassador of the My Epic Gear program. In this role, your primary responsibility is to assist our members with their gear before and after skiing. Promptly, you will receive, store, organize, retrieve, and return ski and snowboard gear. You will help with timely gear movement to and from other key locations. We are looking for strong communicators with excellent organizational skills. The Slopeside Attendant must thrive in fast-paced, guest-focused environments.   

Job Specifications:  

• Expected Pay Range: $20.00 - $21.26 / hour

• Shift type: Full Time & Part Time, Weekends and Holidays 

• Skill Level: Entry 

Job Responsibilities:  

• Answer any member questions regarding the My Epic Gear membership program and specific information about reservations, gear, or the resort in general (we’ll train you!)
• Properly use hand-held tablets operating the slopeside software
• Daily set-up and tear down of Slopeside tents, racking, and other collateral, as well as maintaining a clean working area.
• Organization of gear physically and electronically to allow prompt and accurate delivery to the member.
• Transport skis and snowboards from delivery vans, member services, and tune shops.
• As a part of our Vail Resorts Retail, we work as one team, and our employees, on occasion, will work across departments or roles depending on business needs
• Other duties as assigned

   

Job Requirements:  

• Keen to learn new skills, open-minded, and can adapt to changing situations 
• Must be able to work as part of a team or alone
• Ability to lift 50 lbs. and move large rolling racks of skis and snowboards safely
• Willingness and ability to stand for 8 hours and work outside in winter conditions
• Must have excellent oral and written communication, organization skills, and administration abilities
• Ability to work a flexible schedule; weekends and holidays required

The expected pay range is $20.00 - $21.26. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  505102
Reference Date: 09/16/2024 
Job Code Function: Store Operations