Property Manager Administrative Assistant

Date:  Nov 30, 2023

Crested Butte, CO, US

Company:  Crested Butte Mountain Resort
Shift Type:  Year Round


Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.


Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan 
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program


Full Time roles are eligible for the above, plus:

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans


Job Specifications:

  • Outlet: Crested Butte Mountain Resort Properties
  • Expected Pay Range:  $20.00 - $24.49
  • Shift Availability: Full Time


The primary job responsibilities of this position include:

  • Daily communication with Homeowners regarding revenue/expense questions, billing issues, reservation requests, etc.
  • Assisting in development, implementation and updating of the owner portal with appropriate documents
  • Facilitate maintenance and vacation rental unit repairs with CBMR Maintenance Managers.
  • Responsible for owner statement accuracy and addressing any rental management billing issues, including reviewing maintenance billing books, revenue postings, housekeeping revenue
  • Work with local realtors and assistant property manager to maintain a calendar of unit closings and answer questions about the Grand Lodge
  • Facilitation of new owners into the HOA for accounting, communication and property management opportunities Ensure managed and non-managed units are reflected accurately in IQWare.
  • Assist owners at Plaza and LMS with annual Mt CB Town STR applications
  • Work and maintain the HOA monthly aging report based upon the HOA Collections Policies.
  • Take and prepare HOA board and annual meeting minutes.
  • Filling out real estate agent and mortgage company condo questionnaires.
  • Preparing a periodic newsletter and manager report to be sent to all members electronically.
  • Other duties as assigned



  • Bachelor’s Degree – helpful
  • 2+ years lodging and hospitality experience required.
  • Proven experience with and passion for providing excellent service.
  • Exemplary verbal and written communication skills in English required. Ability to read, comprehend and write complex correspondence and effectively communicate with guests and homeowners using diplomacy and tact required.
  • Valid Colorado Driver License and ability to complete a Motor Vehicle Report on hire.
  • Proficiency with Microsoft Office applications required – proficiency with property management software and property maintenance software preferred.


The expected pay range is $20.00 - $24.49. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.


Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Requisition ID  490975
Reference Date: 08/01/2023 
Job Code Function: Administrative 

Nearest Major Market: Colorado