Ticket & Product Sales Agent

Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Job Summary:

The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department which delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski & Snowboard School lessons, and child care. As a member of this team, you are part of the guest experience and the face of Vail Resorts!   

Job Specifications:

• Starting Wage: $20/hr
• Employment Type: Winter Seasonal 2025/2026
• Shift Type: Full Time and Part Time hours available
• Minimum Age: At least 16 years of age
• Housing Availability: No

Job Responsibilities:

• Work in our contact centers: ski school locations, ticket/pass offices, and throughout our resort to deliver an experience of a lifetime  
• Communicate with guests via phone and email  
• Accurately and efficiently explain and process all resort products and services  
• Complete daily end of Shift pos/register audits  
• Be a part of a fun, professional, caring work environment  
• Ability to work in a fast-paced environment while delivering exceptional experiences  
• Other duties as assigned 

Job Requirements:

• Ability to stand or sit for extended periods of time   
• Able to work outside in a winter environment   
• Comfortable working indoors for extended periods of time  
• High School Diploma   
• Ability to lift 25lbs  
• Must be able to communicate fluently in English  
• Ability to work weekends and holidays  
• Ability to maintain a professional presence in the workplace and adhere to our appearance standards 

The expected Total Compensation for this role is $20/hr. Individual compensation decisions are based on a variety of factors.
 

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion. 

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  510889
Reference Date: 08/20/2025 
Job Code Function: Product Sales/Scanning