Hybrid, Remote, US
Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
The Sr. Manager – Ski & Ride School Operations is responsible for the day-to-day planning, execution, and management of process and systems used to drive initiatives and priorities across the Ski & Ride School (SRS) function. Reporting to the Director of SRS Operations, this role serves as a key operational leader within the SRS Line of Business, driving task completion associated with the annual business cycle, overseeing cross-functional initiative management, and serving as the workflow connection between the SRS Line of Business and resort operations. This position plays a critical role in partnering with and supporting operations leaders to ensure timely execution of workflows and alignment to strategic objectives.
Job Responsibilities:
· Lead the day-to-day planning and execution of operational activities across the Ski & Ride School annual cycle and enterprise initiatives
· Partner with internal and external stakeholders to define scope, objectives, success criteria, dependencies, and timelines for critical programs and initiatives
· Identify execution risks and propose actionable solutions to maintain progress toward organizational goals
· Coordinate and facilitate SRS operations leadership meetings, including agenda development, documentation, and follow-up on core deliverables
· Serve as project manager for key elements of SRS initiatives as directed by SRS leadership
· Develop and implement tools to track and report on the status of strategic initiatives and core operational deliverables
· Collaborate with cross-functional teams to ensure execution is aligned and communication is streamlined
· Support the development of a centralized operations management function, including potential direct reports, to enhance efficiency and scale core activities
· Lead and develop administrative team needed to provide central capabilities necessary to achieve SRS Operational capabilities at scale
Job Requirements:
Knowledge and Skills:
· Strong program and initiative management capabilities
· Operational leadership experience in complex, multi-site environments
· Exceptional stakeholder management and communication skills
· Proven ability to coordinate and execute against strategic priorities in partnership with cross-functional teams
· Process-minded, with the ability to identify opportunities for continuous improvement
· Highly organized with strong attention to detail and ability to manage multiple projects simultaneously
· Ability to facilitate meetings and training.
· Critical thinking and communication skills.
· Proven computer skills, including Microsoft Word, PowerPoint and Excel.
Experience:
· Demonstrated success in leading day-to-day operations and managing cross-functional programs
· Experience working in hospitality, resorts, retail, or consumer service industries preferred
· Background in operations management, program execution, and initiative delivery
· Experience facilitating meetings and aligning large stakeholder groups around shared outcomes
Key Decision Rights:
· Prioritization of day-to-day operational tasks and resource allocation
· Project management structure and tools to track and report on execution
· Identification and escalation of risks to scope, timing, and deliverables
· Internal communication mechanisms to support alignment and initiative momentu
The expected Total Compensation for this role is $93,000 - $126,000 + annual bonus. Individual compensation decisions are based on a variety of factors.
Job Benefits
Full Time roles are eligible for the above, plus:
Vail Resorts offers a ‘Hybrid’ work environment where employees living within 50 miles of the Broomfield office work on-site Tuesday, Wednesday, Thursday and have flexibility to work off-site on Mondays and Fridays. Employees living outside of a commutable distance can work remotely from British Columbia, Washington D.C., and the 16 U.S. states* in which we currently operate. This includes: California, Colorado, Indiana, Michigan, Minnesota, Missouri, New Hampshire, New York, Nevada, Ohio, Pennsylvania, Utah, Vermont, Washington State, Wisconsin, and Wyoming.
Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 508798
Reference Date: 05/30/2025
Job Code Function: Ski/Snow School
