CULTURE

Vail Resorts is dedicated to delivering extraordinary guest experiences by continuously investing in our team and the infrastructure, systems and training programs that support the employee experience.

At Vail Resorts, our mission is simple – to create the Experience of a Lifetime for our employees, so they can, in turn, provide exceptional experiences for our guests.

The Vail Resorts vision is to re-imagine the mountain experience around the world.

As Vail Resorts employees, we hold ourselves accountable for living these foundational values every day in everything we do: Serve Others, Do Right, Drive Value, Do Good, Be Safe, Have Fun.

FIVE DRIVERS OF BROOMFIELD CULTURE

PASSION - Our personal values and beliefs align to working at Vail Resorts and we have a strong passion for our work, our industry and our mission. We crave the challenge that comes with it. We are inclusive and our unique styles and perspective are valued in order to deliver the best business outcomes.

PERFORMANCE - We are motivated by the challenge of working for an innovative, fast-paced company focused on sustainable growth. We operate with ambition, do meaningful work and are empowered to lead. We celebrate the brave decisions that lead to bold results.

LEADERSHIP - We are leaders at all levels in the organization. We commit to investing in continuous leadership growth and hold each other accountable to execute strategy and to take the organization to the next level. We demonstrate vulnerability and each of us, as leaders is approachable.

COMMUNITY - In our community, every person is important to achieving our mission. We celebrate our differences, enabling an open, integrated way of working and together we own driving for the best business outcomes. We harness our collective power as ONE team to influence positive change for the good of the organization.

NEXT GENERATION MINDSET - We foster an innovative mindset focused on continuously improving and creating simple, efficient work processes, tools and technology. Our work styles are flexible and collaborative. We do this to transform the business and rethink how to create value to have a differentiated impact on the company.

People Make Our Culture

Being a Vail Resorts employee means joining a company that is dedicated to delivering an extraordinary guest experience by continuously investing in our team and the infrastructure, system and training programs that support the employee experience. 

John McEwan

Sr. Director of Revenue Management, Hospitality, Broomfield

"I’m somebody who is always looking to learn, and this role lets me do that every day. Vail Resorts really supports us in growing personally and in our jobs. Take every learning opportunity available, and allocate time to invest in yourself."

Annie Kao

Mountain Resorts Counsel, Legal, Broomfield

"I worked ski and retail jobs at Keystone and Breckenridge in the ‘90s, before becoming a big-firm lawyer. But in 2010 my passion for the ski industry led me back to Vail Resorts. Where else can a lawyer help people safely enjoy the mountains and experience exhilarating powder days?"

Denny Weber

Ski Instructor & PGA Professional, Keystone

"Working for Keystone has allowed me to develop myself both personally and professionally, all while living in a place I love. For me it’s all about the people, both the people I work with and the guests I interact with. Teaching both skiing and golf allows me to share my passion of both sports and help people experience them in this incredible mountain environment."

We are Epic by Nature

We are drawn to the mountains. It is here that we create our stories, feed our souls, and find the best parts of ourselves. It’s here that we discover that we are #EpicByNature.

From small moments with big impact, all around us. 

POWDER

POWDER: PROVIDING OPPORTUNITY FOR WOMEN THROUGH DIVERSITY, EQUALITY & RESPECT 

A new program at our Company which aims to foster an inclusive culture that attracts and retains a broad range of exceptional talent and promotes diverse leadership growth opportunities.

The inspiration for this initiative is the Women of Whistler Blackcomb (WOWB) program. In 2015, women leaders from every division across Whistler Blackcomb came together to ask, “How do we do better?” Driven by their passion to find an answer, they led a culture shift within the resort, impacting hiring practices, scheduling, development, advocacy, education and recognition.

Epic Service

The EpicService Award is the highest level of recogt;The EpicService Award is the highest level of recognition for guest service at Vail Resorts. This program recognizes individuals who provide anExperience of a Lifetime to an external guest or a fellowby embodying our service mantra: Own It. Personalize It. Elevate It.

Quarterly nominees receive an EpicService pin and have a local celebration in their honor. And, each year, one winning nominee from each location will be awarded an all-expense paid, multi-exclusive dinner with CEO Rob Katz and other executives.

The Epic Promise Foundation

The EpicPromise Employee Foundation supports Vail Resorts employees and their dependents in times of need through emergency fiheir dependents in times of need through emergency financial assistance and educational grants.  The Foundation will provide $750,000 annually in employee grants with donations going to employees in need.

Giving Back is in Our DNA

Vail Resorts is dedicated to helping our communities thrive, a commitment which is reflected in one of our six foundational values: “Do Good.” One of the most impactful ways to accomplish this is through employee volunteering. In fact, Vail Resorts employees gave nearly 25,000 hours of company-sponsored volees gave nearly 25,000 hours of company-sponsored volunteer time to nonprofits over the last year. Learn more about our volunteering efforts here.

It's Not Always About the Skiing

We try to be intentional and strategic with how we support our environment, communities and people, but as demonstrated by the ALS challenge a few years back sometimes we need the ALS challenge a few years back sometimes we need to step up in unplanned ways. On this occasion, 250 Vail Reso,000 to ALS research in honor of our friend and coworker.