Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
Full Time roles are eligible for the above, plus:
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
Job Summary:
The Assistant Store Manager supports the Store Manager in leading the day-to-day operations of Epic Mountain Gear Frisco. This position provides leadership across sales, customer service, merchandising, inventory, staffing, training, and store operations while serving as a knowledgeable representative of the Epic Mountain Gear and Vail Resorts brands.
The Assistant Store Manager will act as Manager on Duty in the absence of the Store Manager and help ensure the store consistently delivers high standards of guest service, sales performance, operational execution, and employee engagement.
- Starting Wage: $25.00 - $28.60 /hr
- Employment Type: Year Round
- Shift Type: Full Time hours available
- Minimum Age: At least 18 years of age
- Housing Availability: No
- Support the Store Manager in all aspects of daily store operations, serving as Manager on Duty when needed.
- Lead by example and consistently deliver an elevated, welcoming, and knowledgeable guest experience.
- Support achievement of sales, margin, conversion, payroll, and other key business performance goals.
- Coach, develop, and motivate employees through consistent feedback, recognition, and accountability.
- Assist with hiring, onboarding, training, and ongoing development of store employees.
- Help create a positive, inclusive, collaborative, and high-performing team culture.
- Support daily staffing, scheduling, payroll, and opening and closing procedures.
- Maintain strong product knowledge across technical apparel, outdoor equipment, footwear, and accessories.
- Partner with the Store Manager on merchandising execution and visual standards.
- Assist with inventory management, receiving, replenishment, cycle counts, transfers, and loss prevention.
- Use business reporting and sales metrics to identify opportunities and communicate performance.
- Support seasonal merchandising initiatives, vendor programs, product launches, and special events.
- Help ensure employees understand and follow Vail Resorts policies, procedures, and safety standards.
- Address guest concerns professionally and resolve issues while protecting the guest relationship.
- Support initiatives connecting Epic Mountain Gear with the local Summit County community.
- Partner with Store Manager and other Vail Resorts leaders on continuous improvement.
- Maintain a clean, organized, safe, and welcoming sales floor and back-of-house environment.
- Other duties as assigne
Job Requirements:
- High School Diploma or GED equivalent; business, retail, or related education preferred.
- 1–3 years of retail leadership or supervisory experience preferred.
- Previous outdoor, sporting goods, ski, snowboard, apparel, or specialty retail experience preferred.
- Demonstrated ability to coach, develop, and motivate a diverse team.
- Strong sales and customer-service orientation.
- Ability to analyze sales and operational metrics and translate results into actionable opportunities.
- Strong communication, organizational, and problem-solving skills.
- Ability to multitask and make sound decisions in a fast-paced retail environment.
- Strong computer skills and familiarity with retail POS and workforce-management systems preferred.
- Ability to work a flexible schedule, including weekends, holidays, and peak mountain-season periods.
- Ability to communicate effectively in English, verbally and in writing.
- Ability to stand, walk, bend, reach, and lift or move retail merchandise and equipment as required.
The expected pay range is $25.00 - $28.60 /hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 518041
Reference Date: 10/01/2026
Job Code Function: Retail Ops
