Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
Full Time roles are eligible for the above, plus:
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
The Senior Manager of Mountain Operations will provide leadership, management and direction to the following mountain operations departments; Lift Experience, Lift Maintenance, Building Maintenance, Vehicle Maintenance, Grooming, Snowmaking and Terrain Park. This position will help ensure the overall success of the mountain in terms of the following: safety performance, staff development, daily operations, project management and future on mountain planning and strategies that will drive the guest and employee experience.
RESPONSIBILITIES:
- Oversee the management and administration of operations to produce an exceptional guest and employee experience
- Strong collaboration between mountain operations peers within Vail Resorts
- Successfully recruit, hire, coach, motivate and develop a high-performing management team. Ensure management team and subordinates are aligned with Vail Resorts goals, values and core competencies. Develop leaders within the scope of this position’s responsibility to improve leadership within current roles and prepare them for increased responsibility/accountability.
- Be a leader in the effort to improve safety within mountain operations with the goal of reducing/eliminating worker and guest injury. Coordinate closely with Health & Safety regarding the same.
- Accountable for mountain operations goals while contributing to overall resort, corporate goals and initiatives
- Create and oversee departmental budgets while tracking performance to expectations
- Create a positive work culture that has an unwavering commitment to providing an Experience of a Lifetime for each and every guest, constant improvement, and where every employee is proud to work for Afton and Vail Resorts.
- Build strong, positive relationships with key managers outside the scope of direct reports
- Maintain an “expert level” status of mountain operations functions, being proactive with industry trends within Vail Resorts and within the industry as a whole. Bringing those trends forward for a possible fit for Afton Alps.
- Actively participate in assigned best practice groups.
- Lead departments with capital planning, implementation and project management.
- Prioritize and adapt in a constantly changing business and environmental setting
- Increase operational efficiency and effectiveness through on-going communication and cooperation with mountain operations departments
- Ensure company and employee communications are provided on a regular basis
REQUIREMENTS:
- Minimum 5 years experience in mountain operations or senior leadership team experience
- 3 years or more experience in a leadership role managing multiple departments
- Valid driver’s license
- Strong knowledge of desktop computer and applications – Microsoft office applications
- Strong communication skills including verbal & written
- Strong financial management, strong communication, leadership and team-building skills, advanced skiing/riding ability, must be able to work in extreme weather conditions (winter/summer)
- Positive, solutions-oriented leadership
- High school education or equivalent, some college preferred
The expected pay range is $72,000 - $91,000 + annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 506679
Reference Date: 01/13/2025
Job Code Function: MTN
