Whistler, BC, Canada
Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Benefits
Full Time roles are eligible for the above, plus:
Job Summary
The Housing Coordinator helps partner with various stakeholders to create an Experience of a Lifetime for employee residents, which includes creating a safe, inclusive, vibrant, and affordable housing environment that is compliant with all regulatory requirements. This individual is responsible for creating a welcoming culture, acting as a resource for residents throughout their experience, and ensuring all legal paperwork is complete.
Job Specifications:
Housing: May Be Available
Expected Pay: $20.80 / hour
Shift & Schedule Availability: Full-Time, Year-Round
Job Responsibilities:
Act as housing concierge for residents ensuring high guest service.
Ensure that resident license agreements, legal documents and related move in / move out paperwork complete
In partnership with housing team ensure all information is correct and complete within StarRez (Housing system).
Assist with daily operations, such as data entry, file maintenance, and mail delivery
Communicate and liaise with the cleaning and maintenance teams
Support communications with residents, Managers and external stakeholders.
Ensure that all inquiries and questions are responded to quickly and effectively elevating concerns as they arise.
Create a welcoming and supportive environment for employee residents.
Elevate experience for residents/employees and housing staff while driving the seasonal Employee Value Proposition.
Support the employee wellness strategies in Employee Housing ensuring alignment with Company vision. .
Deliver standardized best-practices in support of the enterprise-wide Housing strategy.
Create a safe, fun and diverse housing culture that helps provide employees an experience of a lifetime
Completes other tasks as directed and assigned.
Job Requirements:
High School Diploma
1+ years’ experience in Guest Service related position(s)
Excellent Guest Service and multi-tasking ability
Strong communication and organization skills
Great attention to detail
Proficient computer skills, especially Word, Excel, and Teams
StarRez or other room management software programs experience preferred
Experience in data management
Experience in software system maintenance and training an asset
English language skills: strong written and verbal required
Can lift 11-25lbs
The expected pay range. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 508430
Reference Date: 05/15/2025
Job Code Function: Employee Housing
