Assistant Manager: Base Area Operations - WB

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

•    Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
•    MORE employee discounts on lodging, food, gear, and mountain shuttles
•    401(k) Retirement Plan 
•    Employee Assistance Program
•    Excellent training and professional development
•    Referral Program

To Learn More, please review the Benefits Eligibility Summary

Job Summary:
The Base Area Operations (BAO) Evening Assistant Manager role will oversee all aspects of the departmental functions and employees, including cleaning, roads and parking and snow removal. More specifically, this role will primarily focus on the evening cleaning procedures and operations during winter months, transitioning to day management and operations during summer months.The BAO Assistant Managers report directly to the department Manager.

Job Responsibilities:

• Directly supervise the BAO evenings shifts (1.45pm-12:15am) which includes: scheduling of staff, orientation and training, progressive discipline, long and short term planning of operation, maintenance of tools and equipment, ordering inventory, executing daily
  meetings.
• Familiarity with all aspects of the parking and cleaning operation including the operational budget.
• Conduct interviews and hiring as needed.
• Work effectively with other department’s mountain-wide as part of a large and diverse team.
• Actively solicit feedback from internal/external guests via Q&A and/or survey’s
• Report on our Internal Guest Survey and to implement changes in services provided as needed with manager’s assistance and direction.
• Understand operational procedures and maintenance and parts for all janitorial equipment.
• Assist with successful organization of waste/recycling depots and bear-proof bins.
• Set an excellent example and strive to improve safety, service and job satisfaction.
• Ensure adherence to all operational and safety procedures, resulting in safe and efficient operation of vehicles and other equipment and providing a safe environment for guests and staff.
• Showcase strong conflict resolution skills and other leadership qualities.
• Show initiative in handling routine matters and quick, thoughtful judgment in emergency situations.

Qualifications:

• Demonstrate our core values: Serve Others, Do Right, Drive Value, Do Good, Be Safe, Be Inclusive and Have Fun.
• A strong knowledge of Microsoft Office platforms required.
• Exceptional organizational skills and ability to work under pressure. A keen eye for detail required.
• Problem solver, self-motivated/self-directed. The ability to work both independently and part of a team.
• Strong communication skills.
• Required to complete a satisfactory criminal record check.
• Operating a vehicle is an essential function of this position and will require the applicant to meet the minimum requirements of the WB Driver’s Standards Policy – must have a valid BC driver’s license and clean abstract.

Preferred:

• Post-secondary education an asset.
• Proven leadership skills, planning, ability and vision.
• Previous cleaning experience and employment a strong asset.
• First Aid trained an asset
• Mental Health First Aid trained an asset.

The expected pay range is $52,000.00 - $72,592.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  512891
Reference Date: 12/13/2025 
Job Code Function: Roads and Parking