Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
Full Time roles are eligible for the above, plus:
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
Job Summary:
Manages the overall day-to-day operation of the tune shop.
Job Specifications:
- Starting Wage: $56,485.00 - $66,056.71+Annual Bonus
- Employment Type: Year Round (10-month)
- Shift Type: Full Time hours available
- Minimum Age: At least 18 years of age
Job Responsibilities:
- Oversight of the service and tuning of customer and rental skis/snowboards according to established guidelines. Maintain our reputation of quality ski tuning.
- Work as a team with 3rd party Wintersteiger employees
- Recruit, hire, train, coach and maintain a quality core tuning center/delivery staff
- Coordinate the movement of all skis and snowboards to and from stores and tune shop via provided vehicles
- Role model and administer company policies and guidelines
- Conduct performance appraisals for and coach development of staff on a regular basis
- Maintain all company paperwork according to policies and standards
- Communicate ideas or issues with the Area Manager
- Ordering tune shop supplies and maintaining tune shop machinery.
- Adhere to and enforce safety procedures according to policies and standards.
- Remain current on new industry products and trends, and demonstrate knowledge of products
- Be energetic, motivated, and possess the ability to multi-task
- Other duties as assigned
Job Qualifications:
- A minimum of 3 years of team management experience
- A minimum of 1 year of ski/snowboard rental management experience
- A minimum of 3 years prior tuning experience or background
- MVR check and commercial drivers certificate- required (provided by company)
- Ability to operate a van on mountain roads through adverse winter conditions, in and out of tight alleys and through very busy pedestrian areas
- Availability to work nights, weekends, and/ or holidays
- High school diploma or equivalent
- Proficient in Microsoft Office applications
- Ability to communicate frequently with co-workers and guests in accurate spoken and written English
- Excellent communications skills both written and verbal
- Self-motivated with the ability to multi-task
- Familiarity with rental and retail POS system
- Must be a team player and be able to handle fast-paced environment
- Possess the desire to offer the highest customer service standards to guests
The expected pay range is $56,485.00 - $66,056.71+Annual Bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 510748
Reference Date: 08/13/2025
Job Code Function: Store Operations
