Lead Guest Services Attendant

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

•    Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
•    MORE employee discounts on lodging, food, gear, and mountain shuttles
•    401(k) Retirement Plan 
•    Employee Assistance Program
•    Excellent training and professional development
•    Referral Program

To Learn More, please review the Benefits Eligibility Summary

Job Summary:

To lead, organize and manage the Special Operations Guest Service team on Vail Mountain. This group fills gaps in service for our Guests covering important high visible touch point around the mountain and in the base areas. Will be responsible for payroll, scheduling and work comp issues along with being a part of the everyday Guest Service group. Be able to train and lead by example.

Job Specifications:

• Starting Wage: $22.00/hr - $23.48/hr
• Employment Type: Winter Seasonal 2025/2026
• Shift Type: Part Time hours available
• Minimum Age: At least 18 years of age
• Housing Availability: No

Job Responsibilities:

• Maze control in the base areas and on the mountain during busy times
• Have a very high level of Guest Service experience
• Grooming Information- will be involved in the production and distribution of grooming information for the mountain.
• Maintain information structures and Guest Service signage along with keeping tools benches stocked.
• Trail maps distribution on and around Vail Mountain.
• Crowd control on the mountain wherever needed.
• End of day duties
• Payroll, scheduling, work comp, purchasing
• Managing both the paid and volunteer groups on a daily basis
• Mountain A.M. mountain set up
• Coordination with various departments on the mountain as needed
• Problem solving and managing situations as they arise.

Job Requirements:

• High School
• Minimum of year experience within Vail Resorts
  

The expected pay range is $22.00/hr - $23.48/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  510954
Reference Date: 08/22/2025 
Job Code Function: Guest Services