Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
Full Time roles are eligible for the above, plus:
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
Job Summary:
To administer aspects of new, existing and resigning Vail Mountain Club memberships, membership communication, work closely with sales team and front desk management. To maintain member records and assist with member services to maintain an elite club environment for the clubhouse operation. Timely and accurate interdepartmental communication to enhance the member experience. Other responsibilities include, but not limited to interfacing with Club Operational management duties as assigned and support for member activities and events.
Job Specifications:
- Starting Wage: $58,461.98 - $74,389.88
- Employment Type: Year Round
- Shift Type: Full Time hours available
- Minimum Age: At least 18 years of age
- Housing Availability: Yes
Job Responsibilities:
- Assist in the development of administrative procedures enabling Vail Mountain Club to function more efficiently, knowledgeably and accurately.
- This requires the ability to think ahead in terms of what information might be needed, how to track it, where to find it, etc. Tasks include
working with, Jonas, EMMA, Microsoft Suite, Club House on line, Excel, & Publisher
- Build relationships and interact with members to provide a great Club experience and wonderful Social atmosphere. Very strong administration skills required. Handle all new member onboarding, new member communication, new member registration in database, set up for new member billing in Jonas, broker referral program and introduction of new members to Club teams.
- Knowledgeable in all membership types, dues, qualifications, amenities, membership options/payment plans, transfers and resignations.
- Manage all member billing questions and statements. Reconcile aging reports with Club Accounting to verify credit cards with member billing are accurate.
- Strong management skills and able to lead and flex in busy environment.
- Work closely with Sales Team to manage potential and new member inquiries regarding membership and tour prospective members.
- Extensive knowledge of the Vail Mountain Club Membership Plan and Rules and Regulations is required both for sharing this knowledge with others and for enforcing the Rules and Regulations.
- Vail Mountain Club website design and editing.
- Promote activities and events through verbal communication and written communication.
- Assist the Club Director with duties as needed or requested.
- Must have knowledge of the Vail Valley, Vail Mountain, and surrounding areas.
- Must have strong interpersonal skills and enjoy working with people in the club and in an organized activity setting.
- Cover all opening/closing/ MOD (manager on duty) as assigned.
- Work with Club Director on Staff Recognition Fund.
- Create and receive POs.
- Hiring Training of all departments in the Vail Mountain Club
- Daily club cleaning and closing procedures
- Attend all Advisory Board meetings and take minutes.
- Work closely with management team. Responsible to understand all manager responsibilities and sometimes required to work in all departments of the Club as assigned.
Job Requirements:
- Office Administration, Event and Activities Programming, Group Sales and Services
- Supervisory Experience
- Word, Excel, Publisher, Jonas, Emma, Peoplesoft, Guest Connect, Coupa, Direct Connect
- English proficiency
- Enthusiastic, outgoing and highly organized person capable of handling a large volume of detailed and multi-dimensional tasks, knowledge of Vail Valley, outdoor activities, and a self-starter
Preferred:
- College Degree
- Previous Private Club Experience
The expected pay range is $58,461.98 - $74,389.88. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 514115
Reference Date: 03/27/2026
Job Code Function: Clubs
