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Ticket Scanning Lead - Summer Seasonal

Date: Aug 2, 2019

Location: Stowe, VT, US

Company: Vail Resorts

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

 

As a Stowe Mountain Resort Ticket Scanner Lead you will help provide an experience of a lifetime for our guests and other employees. Ticket Scanner Leads work at the base of the lifts verifying each guest’s access and troubleshooting any pass problems with the ticket department. You should be friendly, approachable and detail oriented.  The ideal candidate should enjoy working outdoors and demonstrate the ability to communicate professionally with guests and co-workers. As a member of the team, you are in a unique position to meet new friends and work with people from all across the country and around the world.

 

Responsibilities-

  • Greet, engage, and verify access for every guest.
  • Resolve issues by working closely with the ticket department.
  • Engage with guests and provide information about the mountain and resort area.
  • Arrive on time ready to greet and scan guests at our lifts for your entire shift.
  • Professional and effective communication with guests and internal departments. 
  • Maintain a calm, professional and friendly attitude in all extremes of weather.
  • Have extensive knowledge of all products and types of media presented at lifts.
  • Maintain an orderly and clean area of operation.
  • Follow instructions given by manager and supervisors.
  • Work in a team environment with the lift staff.
  • Present yourself in a professional manner by adhering to company guidelines on grooming and attire.
  • Allow only guests with their own valid pass or ticket product to access the lift.
  • Have fun!

 

Qualifications:

  • Excellent communication skills. - Required
  • Basic computing skills. - Required
  • Willing to work outdoors in all alpine weather conditions including wind, sun and sometimes rain or snow. - Required
  • Able to stand for the entire work shift with breaks. - Required
  • Able to commit to a schedule that includes weekends and holidays and arrive on time for every shift. - Required

 

We are looking for enthusiastic team players to join us in providing our guests with a superior recreational experience and an attitude of constant improvement and excellence. Great recreational benefits including resort discounts!

Stowe Mountain Resort is widely revered as the Ski Capital of the East. Located on Vermont’s highest peak, Stowe is a renowned world-class, family-friendly destination, offering year-round amenities from skiing to rock climbing and zip-lining. Travelers are drawn from across the globe to this dynamic mountain and the legendary community of this passionate, quintessential New England ski town.  Come join the Stowe Mountain team where you’ll instantly feel at home. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 165572


Nearest Major Market: Vermont