Share this Job

Ticket Sales Agent - Winter Seasonal - Stowe Resort

Date: Dec 12, 2018

Location: Stowe, VT, US

Company: Vail Resorts

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Stowe Mountain Resort is seeking detail-oriented and enthusiastic seasonal Ticket & Pass Sales Agents to join our team to deliver unparalleled guest service by providing quality information to guests and facilitating the sale of lift tickets.  We are looking for guest service oriented individuals who are positive, outgoing, operate with a high level of computer proficiency, have a passion for the outdoors, are well disciplined and take pride in their work.

 

Responsibilities Include, but are not limited to:

  • Ability to learn, understand and effectively communicate with the guest about multiple product types and can easily adapt to changing pricing and product offerings.
  • Accurately and efficiently process lift, capture guest data, provide access products while engaging the guests. 
  • Make suitable recommendations on products to meet the guests’ needs and the business objectives.
  • Ability to handle high volumes of customer interaction while delivering exceptional service; internal & external.
  • Reconcile cash and receipts at beginning and end of the shift
  • Responsible for keeping a well-stocked and organized workstation
  • Maintain a professional appearance that reflects the Vail Resorts Standards
  • Maintain a fun, positive and supportive teamwork environment
  • Good interpersonal skills and ability to communicate effectively

 

Qualifications:

  • High School education
  • Ticket sales or customer service experience preferred
  • Ability to work closely with people and be able to handle guest and staff issues in an effective, equitable and friendly manner
  • Must be able to remain calm and decisive in high stress conditions
  • Detail oriented with sound math and clerical skills
  • Able to work with computers

 

Full time and part time positions are available starting immediately through until mid-April. We are looking for enthusiastic team players to join us in providing our guests with a superior recreational experience and an attitude of constant improvement and excellence. We offer great recreational benefits and resort discounts!

Stowe Mountain Resort is widely revered as the Ski Capital of the East. Located on Vermont’s highest peak, Stowe is a renowned world-class, family-friendly destination, offering year-round amenities from skiing to rock climbing and zip-lining. Travelers are drawn from across the globe to this dynamic mountain and the legendary community of this passionate, quintessential New England ski town.  Come join the Stowe Mountain team where you’ll instantly feel at home. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 162190


Nearest Major Market: Vermont