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Title:  Summer Adventure Climbing Guide - Summer Seasonal - Stowe (DH)

Date: 
Location: 

Stowe, VT, US

Company:  Stowe Mountain Resort
Shift Type:  Summer Seasonal 2020

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

 

The Summer Adventure Climbing Guide provides a safe, fun learning environment for our guests and employees. The employee will build lasting relationships with guests and employees, and be involved in a positive work environment.

 

Duties include, but are not limited to:

GENERAL DUTIES:

  • Report to work on time when scheduled.
  • Report to work in proper dress or uniform and groomed appropriately.
  • Observe all employee rules and regulations.
  • Observe all applicable safety standards.
  • Demonstrate positive attitude, especially in area of customer service.

 

JOB SPECIFIC DUTIES:

  • Inspect the climbing areas daily, including fixed and movable equipment.  Document inspections legibly and professionally.  Report any concerns to the Manager/Supervisor immediately, and, when warranted, close features or remove equipment from service.
  • Performs pre-screening of clients verifying they meet adventure participant requirements
  • Provide clients with appropriate equipment.  Review with clients how to wear, use and remove equipment.
  • Orient clients to the climbing area through oral instructions and demonstrations. Be patient and considerate of clients’ needs and communicate in a clear manner.
  • Monitor client behavior and progress in the climbing area.  Learn to recognize when clients require assistance and coaching.  Be prepared to help, verbally and/or in a hands-on manner, when needed.
  • Provide warnings when observing clients who violate safety rules.  Repeated violations may result in the termination of the clients’ usage of the Stowe Rocks Climbing Center; Guides have the authority to expel clients who do not heed safety guidelines.
  • Provide climbing area maintenance when necessary. This may involve route resetting, wall cleaning or other tasks, and may be conducted on the ground or at height.
  • Perform technical rescues for clients in need of assistance.
  • Provide first aid as qualified, or summon first aid assistance from other staff members and/or community resources.

WORKING CONDITIONS AND SCHEDULE

  • Environment:  Primarily Indoors.

 

 Qualifications:

  • Must be at least 18 years old
  • Must be guest-service oriented.
  • Must have minimum first aid qualifications including current CPR and accredited Basic First Aid certifications.
  • Ability to work at heights of 50’.
  • Ability to learn and to demonstrate technical rope work, and to use and demonstrate the use of climbing equipment such as carabiners, belay devices, pulleys, lanyards, etc.
  • Ability to perform physical activities that include climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing and repetitive motions.
  • Ability to perform very heavy work (defined as exerting in excess of 100 pounds of force occasionally and/or in excess of 50 pounds of force frequently and/or in excess of 20 pounds of force constantly to move objects).
  • Successfully completed Stowe Rocks Climbing Center Technical Rescue Training
  • Successfully completed Stowe Rocks Climbing Center Adaptive Climbing Experience  Program Training
  • Visual acuity necessary to inspect and monitor equipment and operations.
  • Good communication skills, both with coworkers and guests.

 

 

Benefits include: 

  • Discount lift tickets for friends and family 
  • Discounted lodging, food, gear and mountain shuttles 
  • Discounted bike haul & golf 
  • Medical, Dental, and Vision plans (full-time positions) 
  • 401(k) Retirement Plan 
  • Excellent training and professional development 

 

Stowe Mountain Resort is widely revered as the Ski Capital of the East. Located on Vermont’s highest peak, Stowe is a renowned world-class, family-friendly destination, offering year-round amenities from skiing to rock climbing and zip-lining. Travelers are drawn from across the globe to this dynamic mountain and the legendary community of this passionate, quintessential New England ski town.  Come join the Stowe Mountain team where you’ll instantly feel at home. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 199607


Nearest Major Market: Vermont