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Ski and Snowboard Service Technician - Winter Seasonal

Date: Feb 13, 2019

Location: Stowe, VT, US

Company: Vail Resorts

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Stowe Mountain Resort is now hiring Ski and Snowboard Service Technicians for the winter season! Our ski & snowboard service technicians are responsible for tuning and repair on guest and fleet equipment - all while providing world-class customer service!!


Job Responsibilities:

  • Service and repair customer equipment according to established guidelines. 
  • Complete accurate work orders and prioritizing work in an expedient manner
  • Determine customer equipment needs, assist in generating sales
  • Maintain a clean and safe work area, adhere to all safety procedures
  • Demonstrate a professional standard of customer service
  • Adhere to all policies, rules, and regulations of Vail Resorts
  • Remain current on industry products and trends, and demonstrate knowledge of products
  • Protect company and customer assets through loss prevention techniques
  • Maintain all company paperwork according to policy.
  • Communicate with store management and staff to achieve a seamless customer experience
  • Follow all ASTM guidelines set by the manufacturers
  • Comply with cash handling procedures including: register operation, cash outs and record keeping
  • Operate and maintain automated tuning equipment
  • Drill, mount, and test skis and bindings
  • Demonstrate positive attitude, especially in area of customer service



  • Ski/snowboard tuning experience 
  • Ability to communicate fluently with co-workers and guests in accurate spoken and written English
  • Commitment to exceptional customer service
  • Basic computer skills
  • Ability to work a flexible schedule; including nights, holidays and weekends
  • Must be mechanically inclined with the ability to use hand tools and power tools on a daily basis
  • Willing to become certified by ski binding manufacturers
  • Previous snow sport industry experience – preferred
  • Ski binding mounting experience – preferred


Physical Requirements:

  • Weight Lifted – At least 50lbs
  • Lifting Frequency – Frequent
  • Standing Frequency – Frequent
  • Walking Frequency – Frequent


These positions have a start date of mid-November 2018 - April 15, 2019.  We are looking for enthusiastic team players to join us in providing our guests with a superior recreational experience and an attitude of constant improvement and excellence. Great recreational benefits and resort discounts available!

Stowe Mountain Resort is widely revered as the Ski Capital of the East. Located on Vermont’s highest peak, Stowe is a renowned world-class, family-friendly destination, offering year-round amenities from skiing to rock climbing and zip-lining. Travelers are drawn from across the globe to this dynamic mountain and the legendary community of this passionate, quintessential New England ski town.  Come join the Stowe Mountain team where you’ll instantly feel at home.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 164433

Nearest Major Market: Vermont