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Lead Service Technician - FT - Winter Seasonal

Date: Jul 30, 2019

Location: Stowe, VT, US

Company: Vail Resorts

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

 

Responsible for including (but not limited to) performing quality tunes and repairs to customers’ equipment. Write up accurate work orders and prioritize work in an expedient manner. Assist with store operations and generating sales. Supervise and direct the Technician staff.

  • Service and repair customer merchandise according to established guidelines
  • Complete accurate work orders and prioritize work in an expedient manner
  • Determine customer equipment needs, assist in generating sales
  • Provide customers with highest level of service by serving as a knowledgeable resource to customers and co-workers
  • Adhere to all company policies and guidelines
  • Remain current on industry products and trends, and demonstrate knowledge of products
  • Protect company assets through loss prevention techniques
  • Maintain all company paperwork according to policy Communicate with store management to achieve a seamless customer experience and maximize profitability
  • Train, lead and manage associate technicians
  • Identify shop supply needs
  • Manage work order flow to completion
  • Maintain equipment and identify equipment proactive servicing needs
  • Maintain a clean and safe work area, adhere to all safety procedures
  • Ensure all proper housekeeping methods and overall cleanliness of the shop is adhered to

 

Stowe Mountain Resort is widely revered as the Ski Capital of the East. Located on Vermont’s highest peak, Stowe is a renowned world-class, family-friendly destination, offering year-round amenities from skiing to rock climbing and zip-lining. Travelers are drawn from across the globe to this dynamic mountain and the legendary community of this passionate, quintessential New England ski town.  Come join the Stowe Mountain team where you’ll instantly feel at home. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 170906


Nearest Major Market: Vermont