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Title:  Custodial Manager

Date:  Jan 25, 2023

Stowe, VT, US

Company:  Stowe Mountain Resort
Shift Type:  Year Round


Create Your Experience of a Lifetime!


Come work and play in the mountains!  Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. 


With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. 


Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
  • 401(k) Retirement Plan  
  • Employee Assistance Program 
  • Excellent training and professional development 
  • Referral Program 


Full Time roles are eligible for the above, plus: 

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents 
  • Critical Illness and Accident plans 



Job Summary: 

The Custodial Manager is responsible for the custodial outcomes at Stowe Mountain Resort.


Job Specifications

  • Outlet: Stowe
  • Starting Wage: $25
  • Shift & Schedule Availability: Full-Time Available


Job Responsibilities:

  • Establish and maintain Resort Facility custodial standards consistent with generally accepted public buildings and our customer’s expectations.  Inspect/audit facilities daily for compliance with standards.
  • Responsible for managing staff outcomes.
  • Responsible for hiring and training the most qualified applicants.
  • Responsible for scheduling of staff.
  • Responsible for ensuring that all custodial tasks are conducted in a safe workplace environment.
  • Conduct weekly staff meeting.  Agenda: workplace safety, Resort Calendar, Hospitality Calendar, routine & non-routine tasks, weekly scheduling, practices and procedures, and staff feedback.                                                                  
  • Responsible for providing custodial service to contracted parties.  Communicate with contract representative to ensure contract is being executed to accepted standards.
  • Attend and participate in the weekly Operations Meeting.
  • Proactively communicate with the Facilities Maintenance management to ensure timely response to facilities maintenance custodial requirements.    
  • Implement fiscal year budget.  Ability to define then explain wage and expense variances.  
  • Control inventory of custodial supplies by maintaining inventory records. 
  • Research, purchase, and maintain all necessary machinery and tools.
  • Lead by example. Set proper appearance and conduct standards for custodial staff.


Job Qualifications:

  • Two-year college education or equivalent.
  • Proven ability to manage and supervise staff performing hands-on duties.
  • Must possess strong organizational skills with the ability to follow up.
  • Must possess proven ability to manage, delegate, direct and motivate subordinates
  • Understanding of Resort’s customer expectation.
  • Must demonstrate high degree of energy and self-motivation; must possess the ability to adapt quickly to change.
  • Must possess good interpersonal skills in order to communicate effectively with guests, staff, management, other departments, and “3rd party” customers.
  • Ability to determine problems and effectively manage the situation in a timely fashion.
  • Possess high degree of sensitivity to accepted workplace safety practices.
  • Must possess visual acuity necessary to prepare and analyze data and figures.
  • Visual acuity necessary to do general writing and reading, preparing and analyzing data and figures, accounting, and computer terminal.
  • Must possess ability to perform heavy work (defined as exerting up to 100 pounds of force occasionally and/or up to 50 pounds of force frequently and/or up to 20 pounds of force constantly to move objects). 
  • Must possess ability to perform physical activities which include reaching, standing, walking, lifting, fingering, grasping, feeling, talking, hearing and repetitive motions.
  • Must possess valid Vermont driver’s license.


The expected pay range is $25/hour. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.


Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Requisition ID 491868