Share this Job

Title:  Competition Services Supervisor

Date:  Jun 7, 2022
Location: 

Stowe, VT, US

Company:  Stowe Mountain Resort
Shift Type:  Winter Seasonal 2022/2023

Stowe Mountain Resort is widely revered as the Ski Capital of the East. Located on Vermont’s highest peak, Stowe is a renowned world-class, family-friendly destination, offering year-round amenities from skiing to rock climbing and zip-lining. Travelers are drawn from across the globe to this dynamic mountain and the legendary community of this passionate, quintessential New England ski town.  Come join the Stowe Mountain team where you’ll instantly feel at home. www.vailresortscareers.com
 

As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19.

 

Job Specifications:

  • Outlet: Winter Programs
  • Skill Level: Supervisor
  • Starting Wage: $27.00
  • Shift Availability: Full Time / Winter Seasonal
  • Housing: Not Available

 

Job Summary:

The Competition Services Supervisor is responsible for the execution of all elements of Special Events and Competition Services Department and will support other operations within the Ski and Ride School as needed. This is achieved through a focus on quality control, guest and employee relations, staff performance and development, financial responsibility, communication, teamwork, and administrative duties. This position will work with the Ski and Ride School Senior Manager, Location Managers, Supervisors, and Administrative Assistants as well as well as other resort departments to ensure safe and efficient management of Special Events and Competitions.

 

Job Responsiblities:

  • Work in partnership with various stakeholders to deliver on results that align with strategic operational goals
  • Hire, train, schedule and manage the performance of department staff
  • Participate in the planning of events as well as guide the coordination and operations for marketing and public relations requests
  • Monitor and review employee performance with other supervisors and individual instructors on a regular basis.
  • Work with the Senior Manager and Managers to support and achieve Guest Experience targets for the success of the overall Ski & Ride School
  • Coordinate and execute on-mountain events, including alpine and snowboard racing, freestyle events, and marketing events.
  • Coordinate training activities and hill space allocations with Mountain Operations and ski clubs
  • Resolve guest complaints by utilizing guest service guidelines and accommodate special requests when appropriate.
  • Understand, lead and model safety standards within the department.
  • Ensure Instructors are knowledgeable about our product lines, company policies and procedures, and work schedules.
  • Establish and review mutual seasonal goals and performance objectives with each instructor, providing feedback and coaching.
  • Communicate effectively with leadership, peers and other departments to create an environment of support and trust that will benefit staff and guests.
  • Lead safety and guest service expectations with all operations in the department including, but not limited to; snowmobile use venue set-up and tear down, the use of hand tools and equipment, and event course safety
  • Support Ski and Ride School Operations as needed
  • Understand, lead and model the Company’s mission, vision and values.
  • Teach guests as necessary.
  • Other duties as assigned.

 

Job Requirements:

 

  • High school diploma or equivalent
  • 1- 3 years working in a Ski & Snowboard School
  • N/A
  • Current PSIA, AASI, USSA and/or USASA Certification
  • Microsoft Office Suite Proficiency
  • Fluent verbal and written communication in English
  • High School Diploma or Equivalent
  • Valid Driver’s License
  • Excellent communication and guest service skills
  • Able to work with and build teams
  • Strong understanding of teaching and instructing fundamentals
  • Experienced skier or snowboarder
  • Previous experience in ski racing
  • A high degree of organization, attention to detail, and professional coduct
  • Flexible and adaptable to a changing environment
  • Must be able to work Weekends and Holidays
  • College degree and/or experience in a related field
  • Previous supervisory experience
  • Experience in even coordination
  • Experience with racing and timing events, timing software, and production of competition results
  • 1 year of supervisory level experience
  • Experience working with Children

 

Prefered Skills:

  • College degree and/or experience in a related field
  • Significant supervisory experience
  • 1 year of supervisory level experience
  • Experience working with Children

 

 

Job Benefits: 

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities
  • 401(k) Retirement Plan 
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program
  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (after eligible employees work 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans

 

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

 

Vail Resorts has implemented a mandatory COVID-19 vaccine requirement as a condition of employment, effective Nov. 15, 2021. We will provide accommodations or exemptions where legally required based on the relevant state and federal laws and regulations in each of our locations.

Requisition ID 441087