Assistant Manager Adventure Center

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
 

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
   

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary: 
The Asst. Manager Adventure Center will be a daily operational leader of an activity or activities. This is a supervisory position, with direct reports, which is responsible for performance management/evaluations, hiring/staffing, and scheduling for an attraction or activity Provides day-to-day work direction to team members; enforces policies and procedures; monitors safety; and handles complaints, either back of house (construction) or front of house (customer service) 

Ensures attractions are mechanically sound for operational use through inspections and repair. Provides training and communication concerning best practices and methods. Performs all tasks for which work group is responsible, as needed. In this position, you will be responsible for directly monitoring the safety and overall quality of the activities operation. 
 

Job Specifications:

• Outlet: Seven Springs
• Expected Pay: $25.00 / hour
• Shift & Schedule Availability: Full Time, Year Round

Job Responsibilities: 

• Be familiar with and adhere to the policies and procedures of the resort handbook and the best practices 
• Responsible for the daily operation of all Activities within their assigned area including ticket redemption 
• Responsible for guest and employee safety including compliance with all Standard Operating Procedures, daily operational logs, and emergency response. 
• Actively foresee, plan for, and mitigate any hazards or risks associated with their activity area 
• Assist with training assessments, check off forms, and provide daily coaching and guidance to Activities employees. 
• Safe use of company vehicles. 
• Ensure compliance with daily, monthly, and annual inspection logs. 
• Assist management in monitoring and controlling daily payroll, budget, and schedule. 
• Maintain a positive and friendly attitude and demeanor in all internal and external guest interactions. 
• Performance management for a team of 15+ including training, and job execution to meet guest service, employee engagement, safety, and financial goals. 
• Manage activity inventory and liaise with all other departments to promote a seamless customer experience. 
• Complete performance appraisals and end-of-season forms; partner with their Manager to approve performance appraisals, and disciplinary documentation, or assist with HR activity relating to their area. 
• Other duties as assigned 

Job Requirements: 

• Must be 18 years of age or older 
• At least 1 year of Guest Service Experience 
• Min. 1 Years previous Leadership experience in a dynamic operational setting 
• Ability to stand for long periods of time 
• Ability to work outdoors for up to 10 hours in various weather conditions 
• Ability to lift and carry 100lbs 
• Excellent guest service 
• Must be able to read, write, speak, comprehend, and understand English fluently 
• Ability to work the entire length of the season 
• Satisfactory motor vehicle check and a valid driver's license 

This is a combined sitting and standing/walking position for up to 10 hours each. May lift up to 100 lbs. Workers will bend, squat, kneel, climb, twist, and reach above shoulder level on a rare to occasional basis. Will use hands for grasping and pushing/pulling at a 25 lb. to 30 lb. rate. Worksite can be up to 100% outside. Exposed to all temperatures and all moisture ranges. Hazards are mechanical, electrical, burns, and ice/snow. Uniform shirts are supplied. Sensory skills of vision, hearing, touch, smell, and speech are needed. Must occasionally make quick decisions regarding the safety of up to 200 guests. Must be able to maintain control and rational demeanor in emotionally charged situations involving guests and/or employees in situations that may have an audience (i.e., large lift lines). Will perform service recovery and resolve any guest issues. Leadership of 30+ staff members.

The expected pay range is $25.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  507815
Reference Date: 03/26/2025 
Job Code Function: Tube Park