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Lodging Accounts Sr. Manager - Park City Resort

Date: May 15, 2019

Location: Park City, UT, US

Company: Vail Resorts

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.




The Lodging Accounts Sr. Manager cultivates and grows relationships with owned & operated as well as third party property management companies primarily in the Park City Region for the purpose of generating lodging sales for the represented resort community.  Lead the account management strategy for Park City Reservations, overseeing the disciplines of relationship management, operations, and property support.  Join our team and enjoy perks such as a Free Epic Pass for yourself and your dependents, Medical, Dental, Vision, 401-k, and PTO, Hotel, Restaurant, and Retail/Rental discounts, free leadership classes, career development opportunities, and so much more!

Job Responsibilities Include, but are not limited to:

  • Collaborate with Resort Marketing, Revenue Management, and Sales Operations teams across designated resorts to develop package promotions strategies designed to drive Room Nights, Revenue, and Ancillary products.
  • Schedule and attend regular onsite visits with all lodging partners in resorts to discuss strategy and ensure participation in package and promotion opportunities.
  • Identify and understand lodging community issues, challenges, and opportunities; comparing data from different sources to draw conclusions and using effective approaches for choosing a course of action and developing appropriate solutions.
  • Serve as a community lodging expert by demonstrating a detailed understanding of ski industry/travel trends in order to give feedback to property management companies, economic development groups, and other community entities.
  • Demonstrate an unwavering commitment to developing and sustaining relationships with owned & operated as well as third party property management companies, focusing on mutual success, guest service, and long-term collaboration.
  • Lead guest issue resolution and problem solving, ensuring timely and prudent resolution of issues in furtherance of our commitment to serving our guests and lodging partners.
  • Provide business updates and analysis to company executives, enabling them to make informed decisions on a weekly, monthly, and as-needed basis.
  • Attend community events in order to strengthen relationships with a variety of property management company owners and other community leaders.
  • Implement a comprehensive training plan inclusive of product tours and property events to ensure sales staff maintains expert level competence on all lodging properties.


  • College degree – preferred.
  • At least two years of progressive account management experience – required.
  • Prior supervisory experience – preferred.
  • Prior hospitality experience – preferred.
  • Valid UT Driver’s License, or the ability to obtain within 30 days of employment – required.
  • Proficiency in Microsoft Office – required.
  • Inntopia Program experience – preferred.
  • Ability to communicate clearly, professionally, and effectively in verbal and written English – required.
  • Strong relationship building skills with the ability to operate in a variety of work environments with an array of different people – required.

Becoming part of the Park City team means you’re joining one of the best ski brands in the world. The legendary Park City mountain and town are crafted from local charm and hospitality. And living and working in Park City brings its own benefits. From the hip and friendly ski-into-town cultural scene to the unrivaled Wasatch powder of America’s largest mountain resort, Park City has a pulse that’s as charming as it is rewarding. Join our team and come experience all that Park City has to offer.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 167481

Nearest Major Market: Salt Lake City

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