Lead Ticket Checker

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary:  

As an Experienced Lead Ticket Scanner, you will play an essential role in creating an experience of a lifetime for our guests. Our team works primarily in the lift mazes by greeting guests by name and validating their access every time. We play a unique role at our resorts by providing a fun, welcoming atmosphere for our guests while ensuring our products' integrity.  

Job Specifications:

• Outlet: Canyons Village/Mountain Village

• Expected Pay Range: $22.00 - $23.04 / hour  

• Shift & Schedule Availability - Flexible as well as consistent scheduling is available, with the understanding that weekends & holidays are our busiest times  

• Skill Level – Experienced 

Job Responsibilities:  

• Deliver premium guest service by providing information and assistance with a smile  

• Validating tickets - ensure our guests have their own valid product before loading our lifts  

• Work cooperatively with other teams to ensure lift lines are safely managed and lifts are loaded efficiently  

• Maintain and secure departmental equipment - scan devices, radios, etc  

• Escalate issues to leadership as they arise, from safety to products  

• Be an ambassador for My Epic; provide insightful advice and friendly, hands-on My Epic support to guests in need

• An aptitude for acquiring skills in user support and an eagerness to learn about My Epic functionality to support guests

• Other duties as assigned  

Job Requirements:  

• Must be able to communicate fluently in English  

• Ability to work outdoors in all types of inclement weather, standing and moving for entire shift on potentially slippery or uneven surfaces.  

• Adherence to safety standards and procedures. Be Safe is our number one value! 

The expected pay range is $22.00 - $23.04. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  496032
Reference Date: 07/10/2023 
Job Code Function: Scanning