Assistant Store Manager

Come work and play in the mountains!  Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. 

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development program, and wellness benefits to fuel your success. 

Join us to create your Experience of a Lifetime!

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
• MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
• 401(k) Retirement Plan  
• Employee Assistance Program 
• Excellent training and professional development 
• Referral Program 

Seasonal Full Time roles are eligible for the above, plus: 

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (after eligible employees work 500 hours) 
• Free ski passes for dependents 
• Critical Illness and Accident plans 

Job Specifications:

Housing: Not available

Outlet: Legacy Sports

Schedule & Shift Availability: Year Round / Full Time 

Job Summary:

The role of the Assistant Store Manager is to assist the store manager in leading sales, developing staff, and exemplifying operational and merchandising excellence in order to attain maximum profitability, efficiency, and an outstanding guest and employee experience! The assistant store manager is key to the success of our business, sets the example for a healthy team dynamic, nourishes a culture of respect and inclusion, and helps the entire team to reach mutual goals.

 
Job Responsibilities:

• Generate sales, and demonstrate and maintain an excellent standard of guest service.
• Fulfill manager-on-duty responsibilities when scheduled
• Maintain and model high retail merchandising and cleanliness standards set forth by the Store and Area Manager
• Assist in onboarding and training of new employees in POS, product knowledge, guest service, and sales
• Be upbeat, motivated, and possess the ability to multi-task
• Recruit and assist in maintaining a quality core staff.
• Evaluate sales trends and build methods for sales growth
• Manage inventory control and meet or exceed inventory goals
• Demonstrate and enforce company policies, guidelines, values, and ethics
• Coordinate company policies and guidelines.
• Enforce company cash handling policies and additional loss prevention policies and procedures
• Provide training resources in POS, product knowledge, guest service, resort information, and sales
• Maintain all company paperwork according to policies and procedures
• Communicate ideas or issues with the Store Manager
• Remain current on new industry products and trends, demonstrating knowledge of products
• Ensure all safety protocols are being observed at all times
• Other duties as assigned

Job Qualifications:

Required:

• HS Diploma or GED Equivalent 
• Supervisory experience 
• Ability to connect with co-workers and guests in accurate spoken and written English
• Excellent communications skills both written and verbal
• Self-motivated with the ability to multi-task
• Familiarity with retail POS system
• Ability to work a flexible schedule; including nights, holidays and weekends 
• Must be a great teammate and be able to handle a fast-paced, stressful environment.
• Possess the desire to offer the highest customer service standards to guests

Preferred: 

• 2 years of retail sales 
• Entry-level digital literacy with familiarity with Microsoft Office 

The budgeted range starts at $15.00 - $20.36.  Actual pay will be adjusted based on experience.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 417048