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Ski & Ride School Supervisor

Date:  Dec 31, 2020
Location: 

Ludlow, VT, US

Company:  Okemo Mountain Resort
Shift Type:  Winter Seasonal 2020/2021

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

 

Job Summary: 

The Ski & Ride School Supervisor is responsible for the day to day operations at their base location. They will work together with both guests and employees at all levels of the organization to create a safe, fun experience with the goal of creating lifelong Okemo Ski & Ride School guests.

 

Job Responsibilities: 

  • Work with the Ski & Ride School management and other departments to support and achieve quality targets for the overall success of the Ski & Ride School and Okemo as whole.
  • Adhere to and model the Company's mission, vision and values.
  • Schedule coaches and assign lessons.
  • Ensure timely and accurate payment of coaches.
  • Communicate and enforce the Ski & Ride School Safety plan (morning safety meetings, guest incidents, employee incidents etc.).
  • Ensure all guests are satisfied and any issues are resolved promptly.
  • Develop Ski & Ride School team through observation of lessons, employee recognition and team building events.
  • Monitor the quality of the guest experience on a daily basis and provide constructive feedback to coaches to help them improve their performance.

 

Job Requirements:

Required: 

  • High School Diploma.
  • Ability to read/write and communicate in English.
  • A minimum of 3 years’ experience working for a Ski and Ride School in a teaching capacity.
  • A minimum of PSIA/AASI level 1 certification.
  • Proficiency with MS Office and use of computers.
  • Exceptional guest service skills.
  • Exceptional organizational skills.

Preferred:

  • Previous supervisory experience.
  • Proficiency with retail point of sales.
  • The ability to communicate in Spanish.
  • PSIA/AASI level 2 or 3 certification.

 

 

At Okemo, we’ve got 2,200 vertical feet of positive outlook and it shows. Culture is what we teach. And service with a smile is the linchpin of our philosophy. Every interaction with our guests-on and off the mountain, at the golf courses, Adventure Zone and at the Evolution Bike Park, is an opportunity to turn a skier, rider, golfer, or recreational enthusiast into a lifelong member of our family. Our employees reflect this attitude by having fun doing what they do best: creating a memorable recreational experience! www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 276729


Nearest Major Market: Hanover