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Senior Leasing Coordinator - Full Time - Winter Seasonal - Okemo

Date:  Aug 1, 2022
Location: 

Ludlow, VT, US

Company:  Okemo Mountain Resort
Shift Type:  Winter Seasonal 2022/2023

Come work and play in the mountains!  Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. 

 

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development program, and wellness benefits to fuel your success. 

 

Join us to create your Experience of a Lifetime!

 

 

The Housing Coordinator helps partner with various stakeholders to create an Experience of a Lifetime for employee residents, which includes creating a safe, inclusive, vibrant and affordable housing environment that is compliant with all regulatory requirements. This individual is responsible for creating a welcoming culture, acting as a resource for residents throughout their experience and ensuring all legal paperwork is complete.

The housing coordinator will get to live, work and play at Attitash Mountain Resort located in the White Mountain National Forest and is considered New Hampshire’s premier year round vacation destination.  While all positions at Vail are exciting, the Housing Coordinator will have a unique opportunity to work with the housing team to create Experiences of a Lifetime for our residents, while also getting to explore other interests. 

 

Duties and Responsibilities:

  • Create a welcoming and supportive environment for employee residents.
  • Elevate experience for residents/employees and housing staff while driving the seasonal Employee Value Proposition.
  • Support the employee wellness strategies in Employee Housing ensuring alignment with Company vision.
  • Ensure that resident license agreements, legal documents and related move in / move out paperwork complete. 
  • Deliver standardized best-practices in support of the enterprise-wide Housing strategy.
  • Ensure that all inquiries and questions are responded to quickly and effectively elevating concerns as they arise.
  • Act as housing concierge for residents ensuring high guest service.
  • In partnership with housing team ensure all information is correct and complete within StarRez (Housing system).
  • Support communications with residents, Managers and external stakeholders.
  • Create a safe, fun and diverse housing culture that helps provide employees an experience of a lifetime
  • Completes other tasks as directed and assigned. 


Knowledge, Skills, and Abilities:

  • Ability to multitask while working in a fast-paced, dynamic environment 
  • Strong attention to detail. 
  • Strong time management skills. 
  • Ability to follow written and verbal instruction and to work independently. 
  • Strong customer services skills. 


Experience, Education, and Certifications:

  • High school diploma or equivalent required 
  • 1+ years’ customer service experience in direct sales, rental properties preferred 

 

Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
  • 401(k) Retirement Plan  
  • Employee Assistance Program 
  • Excellent training and professional development 
  • Referral Program 

 

Seasonal Full Time roles are eligible for the above, plus: 

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (after eligible employees work 500 hours) 
  • Free ski passes for dependents 
  • Critical Illness and Accident plans 

 

 

 

 

The Housing Coordinator helps partner with various stakeholders to create an Experience of a Lifetime for employee residents, which includes creating a safe, inclusive, vibrant and affordable housing environment that is compliant with all regulatory requirements. This individual is responsible for creating a welcoming culture, acting as a resource for residents throughout their experience and ensuring all legal paperwork is complete.

The housing coordinator will get to live, work and play at Attitash Mountain Resort located in the White Mountain National Forest and is considered New Hampshire’s premier year round vacation destination.  While all positions at Vail are exciting, the Housing Coordinator will have a unique opportunity to work with the housing team to create Experiences of a Lifetime for our residents, while also getting to explore other interests. 

 

Job Specifications: 

  • Outlet: Okemo Employee Housing
  • Shift & Schedule Availability: Full Time

 

Duties and Responsibilities:

  • Create a welcoming and supportive environment for employee residents.
  • Elevate experience for residents/employees and housing staff while driving the seasonal Employee Value Proposition.
  • Support the employee wellness strategies in Employee Housing ensuring alignment with Company vision.
  • Ensure that resident license agreements, legal documents and related move in / move out paperwork complete. 
  • Deliver standardized best-practices in support of the enterprise-wide Housing strategy.
  • Ensure that all inquiries and questions are responded to quickly and effectively elevating concerns as they arise.
  • Act as housing concierge for residents ensuring high guest service.
  • In partnership with housing team ensure all information is correct and complete within StarRez (Housing system).
  • Support communications with residents, Managers and external stakeholders.
  • Create a safe, fun and diverse housing culture that helps provide employees an experience of a lifetime
  • Completes other tasks as directed and assigned. 


Knowledge, Skills, and Abilities:

  • Ability to multitask while working in a fast-paced, dynamic environment 
  • Strong attention to detail. 
  • Strong time management skills. 
  • Ability to follow written and verbal instruction and to work independently. 
  • Strong customer services skills. 


Experience, Education, and Certifications:

  • High school diploma or equivalent required 
  • 1+ years’ customer service experience in direct sales, rental properties preferred 

 

 

 

The budgeted range starts at $21.  Actual pay will be adjusted based on experience.

 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

 

Requisition ID 456531