Manager Product Sales & Scan

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
 

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
   

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary:

The Manager of Product Sales and Scan (PSS) is responsible for leading the resort’s front-line sales operations, including lift tickets, lessons, rentals, and other guest-facing products. This role ensures operational excellence, guest satisfaction, and team development across all PSS touchpoints. The manager will oversee staffing, training, performance management, and service delivery, while driving revenue through effective sales strategies and data-driven decision-making.

Job Specifications:

• Starting Wage: $43,888.00 - $65,575.78 + annual bonus
• Employment Type: Year Round
• Shift Type: Full Time hours available
• Minimum Age: At least 18 years of age
• Housing Availability: No

Job Responsibilities:

Leadership & Team Development

• Hire, train, and manage seasonal and year-round PSS staff.
• Foster a positive, inclusive, and high-performance team culture.
• Create and manage staff schedules using workforce management tools.
• Conduct regular performance reviews and coaching sessions.

Sales & Guest Experience

• Drive sales through upselling, cross-selling, and suggestive selling techniques.
• Ensure consistent delivery of Epic Service across all guest interactions.
• Resolve guest concerns and escalate issues as needed.
• Maintain professional standards in guest-facing areas, including signage and cleanliness.

Operational Excellence

• Oversee daily operations of ticket offices and sales locations.
• Monitor and analyze sales data to identify trends and opportunities.
• Ensure accurate financial transactions and data collection.
• Collaborate with resort leadership to align PSS strategy with broader business goals.

Job Requirements:

• 3+ years of experience in sales, hospitality, or resort operations.
• Proven leadership and team management skills.
• Strong communication and organizational abilities.
• Experience with POS systems and sales reporting tools.
• Ability to work in a fast-paced, outdoor environment.

The expected pay range is $43,888.00 - $65,575.78 + annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  512149
Reference Date: 10/16/2025 
Job Code Function: Product Sales/Scanning