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Lift Operations Specialist

Date:  Jul 29, 2022
Location: 

Ludlow, VT, US

Company:  Okemo Mountain Resort
Shift Type:  Year Round

Come work and play in the mountains!  Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. 

 

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development program, and wellness benefits to fuel your success. 

 

Join us to create your Experience of a Lifetime!

 

Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
  • 401(k) Retirement Plan  
  • Employee Assistance Program 
  • Excellent training and professional development 
  • Referral Program 

 

Seasonal Full Time roles are eligible for the above, plus: 

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (after eligible employees work 500 hours) 
  • Free ski passes for dependents 
  • Critical Illness and Accident plans 

 

 

 

 

Job Specifications:

  • Housing: Currently Available 
  • Wage Range:  $21-$23/hour
  • Shift & Schedule Availability: Full Time, Year Round
  • Skill Level: Specialist

 

Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
  • 401(k) Retirement Plan  
  • Employee Assistance Program 
  • Excellent training and professional development 
  • Referral Program 
  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (after eligible employees work 500 hours) 
  • Critical Illness and Accident plans 

 

Essential Job Responsibilities:

  • Responsible for assisting the Manager and Assistant Manager in overseeing the department
  • Participate in classroom and on-the-job training for lift operators and ensure training documents are kept current.
  • Be responsible for timely completion of training and development documentation for staff, attend required management skills classes and be a contributing and accountable member of our management team.
  • Provide leadership development education for Leads, as well as developing Operators interested in becoming Leads.
  • Coordinates and assists in daily setup, and routine maintenance of lift areas.
  • Design and build mazes and screeds at the lifts, top, and bottom
  • Oversight, collection, and auditing of lift logs to ensure proper completion.
  • Responsible for coordinating opening and closing procedures, and all daily operating tasks of the crew.
  • Promote neat, clean, and organized workstations and lift shacks. 
  • Assist with the development of department strategic plans.
  • Demonstrate exemplary attendance, punctuality, behavior, and grooming/appearance standards. 
  • Assist with conducting interviews for Operators and Leads as needed.
  • Other duties as assigned by Manager.
  • Will be responsible for assisting with weather closures, documenting downtime, and providing guest service during closures.
  • Works closely with ski patrol, mountain safety, lift maintenance, and lift electric to assist and resolve any problems that may arise on the mountain.

 

Physical Demands:

  • Ability to lift 50 lbs
  • Operate some equipment including an all-terrain vehicle/snowmobile
  • Ability to work in all climates
  • Climb and work at heights
     

Requirements:

  • Have a valid driver’s license
  • High school diploma preferred
  • Previous Lift Operations or Lift Maintenance Experience, minimum of 1 year
  • Ability to set work schedules
  • Must be able to adhere to an early morning starting time.
  • Experience working in a winter environment preferred.
  • Some carpentry skills preferred
  • Familiar with Microsoft Office Suite (Word, Excel, etc.)
  • Ability to ski or snowboard at a level 5 ability if necessary
  • Must be 18 years or older
  • Minimum of 2 years of managing a crew of 10 or more subordinates
  • Able to stand for long periods of time.
  • Able to lift 50 lbs.
  • You must provide your own ski or ride gear.  We provide a uniform and helmet for use while working.
  • Ability to maintain a positive and professional attitude with co-workers and guests.
  • Exceptional communication skills; Ability to lead a team to a successful season.
  • Exceptional guest service skills; Ability to work in a very fast-paced, constantly changing environment.

The budgeted range starts at $21-$23.  Actual pay will be adjusted based on experience.

 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

 

Requisition ID 456490