Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
Full Time roles are eligible for the above, plus:
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
Job Summary:
Vous is one of our newest concepts at Northstar California. Located in the heart of the Northstar Village. Vous is a coffee shop concept with a culture of being warm and welcoming to everyone. We serve breakfast pastries and sandwiches, Gourmet coffee drinks, and some afternoon food along with beer and wine.
The ideal supervisor candidate must have experience with both the front and back of house and hold high service standards. The candidate will be responsible for managing and developing all staff in the preparation, production and serving of all food and beverages, maintaining a clean & safe work environment, performing daily opening and closing duties, achieving budgetary goals, and being an ambassador of our Vous brand. Vous is a contributing member of the Northstar Mountain Dining team supporting the overall goals and vision of the department.
Job Specifications:
- Outlets: Vous, Northstar
- The budgeted range starts at $25.00 - $29.55. Actual pay will be adjusted based on experience
- Shift & Schedule Availability: Full Time, Year Round
Job Responsibilities:
- Arrives on time, clean, in proper uniform including non-slip shoes and designated uniform. Is the model for all grooming standards.
- Demonstrates an upbeat, positive attitude and acts and communicates in a professional manner with staff and management.
- Oversees and is also able to work all positions.
- Coordinates daily menus specials when applicable within COG budget.
- Oversees all food orders and requisitions to maintain proper par levels and costs while providing fresh, quality products, inspecting all current products for freshness and proper documentation of any waste.
- Ensures proper receiving procedures are being followed including proper FIFO rotation and dating of all incoming product.
- Ensures daily prep/pull lists are completed and BOH operations are adequately prepared for all forecast business levels.
- Ensures all recipes are adhered to and produced consistently and safely.
- Monitors food portioning, preparation and waste to control COG.
- Ensures plate portioning and presentation are consistent.
- Performs all daily closing in Mtn Connect accurately and in a timely manner.
- Assists GM in Payroll record keeping and dispersement of tips weekly
- Assists maintaining all State and Vail Training records. Sanitation and safety policies are followed 100%.
- Embraces and executes composting and recycling all possible materials.
- Ensures all staff members are properly trained in all duties.
- Works with the GM to ensure proper scheduling of all staff to hit budgetary goals by anticipating business levels and eliminating all OT, while still providing a safe, quality product and service in a timely manner.
- Sets the example. Ensures all staff are promoting a professional work environment by upholding proper grooming and uniform standards, following all food safety and HACCP guidelines, displaying a positive, professional attitude and language in all situations, being prepared by anticipating business levels, and keeping a clean, safe work area.
- Demonstrates food quality expectations by preparing all dishes correctly and training and monitoring all those who prepare food items.
- Maintains the E3 SDS site and accessibility, train staff on on how to access and use the program.
- Follows through on all disciplinary actions with proper documentation, training and guidance in a positive, professional manner.
- Immediately follows up with any equipment malfunctions or breakage to resolve the issue ASAP.
- Maintains budgetary food and beverage costs.
- Performs monthly kitchen audit and Operational Review to ensure all policies and procedures are being followed.
- Will take part in & perform all inventories to ensure that all products are accurately counted and recorded.
- Proficiency with computer software for the following: ordering, inventory, scheduling, time & labor.
- Abides by and upholds overall customer service standards.
- Abides by and upholds kitchen and food concessions service standards.
- Performs any such other related duties as may be required or directed.
Job Requirements:
- Two years minimum related experience in a supervisory position; or equivalent combination of education and experience.
- Ability to lift heavy objects (50#+), walk and stand for long periods of time, and to perform strenuous physical labor in inclement weather conditions.
- Must be 21 years of age or older
- Flexible working hours, including holidays and weekends.
- Ability to maintain composure under pressure/high volume and solve customer problems or issues.
- Good organization and strong attention to detail.
- Ability to communicate with employees, guests, and customers to provide excellent service.
- Outfront of industry trends and flexible to changes.
- Brave, Passionate and Ambitious.
The expected pay range is $25.00 - $29.55. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 507012
Reference Date: 02/17/2025
Job Code Function: GMT
