Restaurant Team Leader - Northstar - Vous

Date:  Nov 19, 2023

Truckee, CA, US

Company:  Northstar California Resort
Shift Type:  Winter Seasonal 2023/2024


Create Your Experience of a Lifetime!


Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.


With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.


Job Benefits


  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan 
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program


Full Time roles are eligible for the above, plus:


  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans


Job Summary:

Service is the foundation of everything we stand for at Vail Resorts and here at Vous there is no exception. In this position you will help cultivate a culture of an experience of a lifetime by leading our team to pride an excellent experience for our guests by providing prompt service, quality beverages & products and maintaining a clean and comfortable environment. Vous is our new morning offerings location in the Northstar Village, in the afternoon we will turn into an après location where guest can enjoy snack boards and beverages! Vous – First Sip, Last Pour!


Job Specifications:  

  • Outlet: Vous

  • Expected Pay Range: $21.00 - $23.26 / hour

  • Shift & Schedule Availability: Full Time

    • Opening and Closing Leads Available

  • Skill Level: Advanced


Job Responsibilities:

  • Supervise and support daily operations of Vous such as leading the floor, opening and closing procedures, and documentation
  • Monitor and ensure safety of operations through daily safety meetings
  • Assist with training of team members in daily operations
  • Contributes to the stores comfortable and pleasurable environment by performing regular and thorough cleaning, stocking & organizational tasks
  • Monitor and document performance and behavior to provide meaningful feedback and direction
  • Inspect and maintain all equipment, tools, and facilities.
  • Ensure completion of receiving of product.
  • Assist and ensure completion of monthly store inventory.
  • Receive and assess guest questions, comments and complaints providing timely resolutions
  • Being able to identify independently what tasks need to be completed and getting them done in a timely and efficient manner. 
  • Other duties as assigned


  Job Requirements:

  • High School Diploma or GED Equivalent required
  • 3-5 years supervisory experience in a related field preferred
  • Strong computer skills including Microsoft applications
  • Must be able to communicate fluently in English
  • Customer service experience required
  • Must be able to lift at least 30lbs
  • Flexible schedule and the ability to work weekends and holidays required
  • Maintains regular and consistent attendance and punctuality
  • ServSafe Certification or California Food Handlers Card within 30 days of employment
  • California Alcohol Server Certification within 30 days of employment


Preferred Skills:

  • Previous coffee barista experience preferred
  • supervisory experience in a related field preferred
  • Bachelors Degree in related field preferred


The expected pay range is $21.00 - $23.26. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.


Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Requisition ID  497381
Reference Date: 08/24/2023 
Job Code Function: F&B Support