Mountain Administrative Assistant

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary

The Administrative assistant will provide administrative support Northstar Mountain team and employees. This is an integral role and will require the candidate to be well organized with excellent time management skills. We are seeking highly motivated candidates who understand how to take initiative and have the ability to act professionally and maintain confidentiality at all times. 

Job Specifications:  

• Expected Pay Range: $20.00 - $24.49
• Shift & Schedule Availability:  Full Time, Year Round
• Skill Level: Entry, Intermediate

Responsibilities Include:

• Communicating effectively with homeowners, guests, employees and managers in a positive, productive and efficient manner.

• Presenting a positive, welcoming environment in the Resort Property Management Administration office.
• Answering phones promptly and professionally, and directing callers to the correct destination, and following up on any calls and emails related to Property Management that need to be examined further.
• Checking email regularly throughout the day to ensure prompt attention to immediate issues.
• Providing strong team support by assisting Community Association Managers with meeting packet organization, HOA website updates, change forms, email blasts and any other administrative assistance.
• Assisting with condo lost and found items by reaching out to Housekeeping Managers regarding the status of the lost items and following up with the owners and guests.
• Stimulating professional development through on-going training classes and cross training opportunities.
• Other administrative duties as assigned.

Requirements:

• High school diploma required, college degree preferred.

• Minimum 1 year of administrative experience preferred, but not required.
• Proficient knowledge in Microsoft Word, Microsoft Excel and Acrobat Pro.
• Familiarity with LMS and Asgard preferred, but not required.
• Strong English written and verbal communication skills. Ability to effectively present information to owners, guests, managers and other employees of the organization.
• Attention to detail, multitask oriented, professional mannerism, self-motivated, proactive, highly organized.

The expected pay range is $20.00 - $24.49. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  497992
Reference Date: 09/14/2023 
Job Code Function: Administrative