Experienced Service Technician

Date:  Sep 7, 2023

Truckee, CA, US

Company:  Northstar California Resort
Shift Type:  Winter Seasonal 2023/2024


Create Your Experience of a Lifetime!


Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.


With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.


Job Benefits


  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan 
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program


Full Time roles are eligible for the above, plus:


  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans


Job Summary:

Come to work at a world class rental shop and enjoy the best benefits package in the industry. As a Service Tech, you will provide our guests with equipment services and information for the ultimate outdoor experience. 


Job Specifications:  

  • Expected Pay Range: $21.00 - $23.26 / hour
  • Shift & Schedule Availability:  Full Time
  • Skill Level: Intermediate



Job Responsibilities 

  • Provide excellent guest service while advising on gear condition                                                   

  • Perform both tuning and repair services for guests                        

  • Work together with teammates to maintain safety standards                                           

  • May include other responsibilities such as cashiering, retail sales, rentals, or other departments  

  • Other duties as assigned 


Job Requirements 

  • 1+ years of experience 

  • Display mechanical aptitude to be able to perform Ski/ Snowboard tunes, maintenance or repairs.  

  • Ability to work a flexible schedule; including nights, holidays and weekends               

  • Commitment to exceptional Customer Service                                                                 

  • Ability to stand and move in an active, team-oriented environment for extended periods                                                                                                  

  • Ability to communicate fluently through spoken and written English    

The expected pay range is $21.00 - $23.26. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.


Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Requisition ID  496214
Reference Date: 07/11/2023 
Job Code Function: Store Operations