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Associate Valet - True North, Ritz Carlton - FT&PT - Northstar - Winter Seasonal (DH)

Date: Aug 9, 2019

Location: Truckee, CA, US

Company: Vail Resorts

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Vail Resorts

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re- imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

 

True North at The Ritz Carlton

Here at the True North at the Ritz Carlton, we are ladies and gentlemen serving ladies and gentlemen. We pride ourselves in going about and beyond with our guest’s experience. Our guests are the most important resource in our service commitment. We genuinely car4e and comfort our guests in the highest manor. We pledge to provide the finest personal service and facilities for our guest who will always enjoy a warm, relaxed, yet refined ambiance.

 

Job Summary

Responsible for receiving, tracking, transporting and storing guest personal and rental equipment. Act as mountain-side concierge. Deliver a world-class guest experience.

 

Responsibilties

  • Assist and greet guests in storage and retrieval of snow sports equipment
  • Assist guests in taking ski and snowboard boots on and off
  • Deliver excellent guest service
  • Multi-task, with a strong attention to detail
  • Operate ski valet software
  • Offer guests local insight on mountain conditions, weather, ski trails, lift access points and dining option on property and around mountain
  • Step up and step in in rental shop when needed
  • Software understanding and knowledge to set guests up with the proper equipment
  • Ski binding certification and envolvement with ski equipment checks
  • Reservation control
  • Understand and respect the value of black out dates. These are periods during the season that requests off will be limited and/or denied. Please keep these dates in the back of your pocket. Your presence is highly valuable during these hight volume times.
    • November 21st - November 29th (Thanksgiving)
    • December 22nd –January 1st (Christmas and New Year’s)
    • January 17th – January 19th (Martin Luther Weekend)
    • February 14th – February 17th (Presidents Day Weekend)
    • March  (Spring Break) – there will be flexibility during this month, but limited
    • April 3rd – April 12th (Spring Break)

 

Benefits Include:

  • Free Ski passes for employees and dependents 

  • Discount lift tickets for friends and family 

  • Free ski lessons 

  • Discounted lodging, food, gear and mountain shuttles 

  • Discounted bike haul & golf 

  • Medical, Dental, and Vision plans (full-time positions) 

  • 401(k) Retirement Plan 

  • Excellent training and professional development 

 

 

With diverse tree-lined mountain trails, a world-class terrain park and a vibrant village, Northstar is the perfect setting for families and snow sports enthusiasts alike. Nestled in the Sierra Nevada just 15 minutes from Lake Tahoe, 30 minutes from Reno and a few hours from Napa and San Francisco, it’s easy to explore everything Northern California has to offer. Join the Northstar team and learn why Truckee, CA has been voted one of the “Top 25 Ski Towns in the World.” www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 171219


Nearest Major Market: Sacramento
Nearest Secondary Market: Elk Grove