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Night Auditor

Date:  Jun 17, 2022
Location: 

Truckee, CA, US

Company:  Northstar California Resort
Shift Type:  Year Round

With diverse tree-lined mountain trails, a world-class terrain park and a vibrant village, Northstar is the perfect setting for families and snow sports enthusiasts alike. Nestled in the Sierra Nevada just 15 minutes from Lake Tahoe, 30 minutes from Reno and a few hours from Napa and San Francisco, it’s easy to explore everything Northern California has to offer. Join the Northstar team and learn why Truckee, CA has been voted one of the “Top 25 Ski Towns in the World.” www.vailresortscareers.com
 

 

As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19.

 

The Property Host is responsible for providing genuine and authentic guest service according to Northstar Lodging brand standards. The Property Host is also responsible for all closing reports for the hotel and the email distribution of such reports. The Property Host will complete all tasks each evening on the PM checklist and set up for success for the following day. The Property Host is responsible for solving all overnight guest issues to the satisfaction of the guest and to the hotel's standards.

 

Northstar Lodging is a Vail owned Property Management Company for Short Term Rentals offering over 100 properties at Northstar with a multitude of activities and amenities to offer. We cater to the guest of all types, especially families and weekend vacationers from surrounding areas. Northstar Lodging offers a variety of accommodations ranging from Studio Condos to 4 Bedroom Private Residences.

 

Essential Job Responsibilities (including but not limited to):

  • Support Front Desk, Housekeeping, and Maintenance teams as needed; acting as a hybrid role and liaison for the Lodging department. 
  • Complete all parts of Night Audit and closing checklist accurately and efficiently.
  • Perform minor maintenance repairs (including but not limited to: AV help, PC lock help, toilet plunging, changing light bulbs, relighting pilot lights, etc.)
  • Maintains a friendly and courteous demeanor at all times.
  • Answer phone calls politely and efficiently to meet and exceed all guest needs and requests (including but not limited to: deliveries, room moves, housekeeping, and maintenance).
  • Ability to sustain composure at all times and remain calm during difficult situations
  • Complies with all Resort policies, procedures and standards of operation
  • Accurately and timely route all communication during an emergency situation
  • Keep inventory and maintain housekeeping closets to ensure adequate supplies are available.
  • Performs other duties as assigned, requested or deemed necessary by management.

 

Job Requirements:

  • Valid US Driver’s License
  • High School Diploma or Equivalent
  • Work experience in a guest service facet, hotel audit preferred.
  • Must have schedule flexibility for both AM/PM shifts, weekends, holidays, and long hours
  • Ability to communicate in English effectively in both written and verbal mediums
  • Ability to stand for up to 8 hours
  • A true desire to satisfy the needs of others in a fast paced environment
  • Ability to lift, pull, and push moderate to heavy amount of weight (minimum of 35 lbs)
  • Must be 18 years or older
  • Must be able to multi-task

 

The perks include a free ski pass, and a set of benefits including... 

  • Medical, Dental, Vision insurance, and a 401(k) retirement plan  
  • Hourly employees are generally eligible for accrued Paid Time Off (PTO), Extra Time Off (ETO) and Sick Time.  Salaried employees are generally eligible for Flexible Time Off (FTO) 
  • Paid Parental Leave for eligible mothers and fathers  
  • Healthcare & Dependent Care Flexible Spending Accounts  
  • Life, AD&D, and disability insurance 

 

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 
 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 342052