Ski & Snowboard Rental Delivery Specialist - Winter Seasonal

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

Passionate about skiing or snowboarding? Vail employees receive a FREE ski pass and NO reservations needed this season! The pass gives you access to skiing and riding at all Vail Resorts-owned mountains. Along with the free ski pass, employees also get discounts on food, lodging, and retail products, along with other pro-deal discounts on brand names. Join the team this season for an Experience of a Lifetime!

The Rental Delivery Specialist is a critical part of Vail’s Retail and Rental team, delivering a world-class snow sports rental experience to guests in an innovative, safe way!

YOUR DAY:

• Work autonomously, coordinating and delivering rental gear to guests in local hotels
• Coach guests on how to use their new-to-them gear to have the best experience on the Mountain
• Act as a high-profile ambassador of Vail Resorts providing friendly support and insightful advice to guests from across the country and around the world
• Think on your feet to help problem solve on-the-spot challenges to deliver superior solutions to guests
• Handle, accurate daily cash-outs
• Keep the workspace spotless, clean and efficient so you can do what you do best - deliver world class customer service to guests
• Help out your team and other departments when needed!

WHAT TO EXPECT:

No two days will be the same as you give friendly support and insightful advice to guests from across the country and around the world. You will gain valuable skills by supporting multiple departments and grow as a leader within our development-focused culture. Those who work alongside you are knowledgeable teammates and leaders eager to learn more and share both their skills and the exceptional experiences working at our Resort can offer. 

JOB REQUIREMENTS:  

• Must be 18 years of age or older, possess a valid driver’s license and provide a satisfactory motor vehicle record; able to drive in winter weather conditions, nighttime driving conditions, and heavy traffic
• Maintain a working knowledge of products and trends within the industry
• Excellent customer service, organization, ability to learn new skills on the job
• Proficient in MS Office Products; Excel & Word
• Ability to work a flexible schedule; weekends and holidays - shifts available!
• Previous sales or guest service-related experience- highly preferred

Required to complete a satisfactory criminal record check.  

EMPLOYEE SAFETY & WELLINGBEING:

• All employees will begin their work experience by participating in comprehensive safety training.
• Face coverings, physical distancing, daily health screenings and temperature checks will be mandatory.
• More details on our policies can be found here.

With diverse tree-lined mountain trails, a world-class terrain park and a vibrant village, Northstar is the perfect setting for families and snow sports enthusiasts alike. Nestled in the Sierra Nevada just 15 minutes from Lake Tahoe, 30 minutes from Reno and a few hours from Napa and San Francisco, it’s easy to explore everything Northern California has to offer. Join the Northstar team and learn why Truckee, CA has been voted one of the “Top 25 Ski Towns in the World.” www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 282547