Competitive Teams Manager

Date:  May 30, 2023

Northstar, CA, US

Company:  Northstar California Resort
Shift Type:  Year Round (11-month)

Create Your Experience of a Lifetime!


Come work and play in the mountains!  Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. 


With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. 


Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
  • 401(k) Retirement Plan  
  • Employee Assistance Program 
  • Excellent training and professional development 
  • Referral Program 


Full Time roles are eligible for the above, plus: 

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents 
  • Critical Illness and Accident plans 

Job Summary

Knowledge of Vail RPOS system, excellent communication skills, ability to support staff and maintain integrity in the midst of difficult situations, understand risk management and implement a safe working environment. Ability to educate staff about implementing season long program development, understand the needs of the community, ability to create lasting relationships with parents, athletes and staff, be able to ski and ride in all weather conditions. Understanding of the Outdoor Recreation industry with willingness to learn develop and grow. Ability to learn from mistakes.


Job Specifications

  • Expected Pay Range $62,400 - $73,600 + annual bonus
  • Outlet: Northstar
  • Shift & Schedule Availability: Full-Time / Year-Round 11-Month
  • Skill Level: Advanced
  • Other Specifics: Travel Required


Job Responsibilities

  • Success Factors

    • Hires and recruit Coaching staff
    • Manage hiring pipeline for entire Teams program
    • SIS employee re-hire status and paper work
    • Interview and recruit staff for All Mountain Development Team
  • Marketing

    • Website program descriptions and products are updated published and working in concert
    • Oversee customer service with phone calls/emails
    • Outreach to local schools
  • Employee engagement/trainings

    • Foster leadership skills for all staff so they have the tools to be successful
    • Provide trainings throughout the season that align with the Teams methodology
    • Open to listening and understanding staff needs
    • Ability to utilize staff in a way that supports personal strengths
    • Always look to increase opportunities for employee engagement
  • Communication/ DRIVN software

    • Work with software developers of DRIVN to create a communications software program that will support program needs
    • Oversee athlete program development with the Teams Director.
    • Design and input programming specific to All Mountain Teams
    • Train Coaches, Head Coaches and parents on expectations, teaching plans, evaluations, communication matrix and season long program development
  • Teams registration

    • Processing credit cards and understanding of Vail RPOS system to run reports
    • Update athlete data in communication platform
    • Manage tuition, refunds, waitlist, inventory of athletes to staff ratio
  • Program Development

    • Oversee the development and program implementation for 345 athletes
    • Schedule staff for 8 Teams programs
    • Manage 6 Head Coaches and 50 coaching staff
    • Foster future relationship with local schools to grow the mid-week development program
    • Understand the Teams athlete pipeline to develop future athletes and lifelong skiers and riders
    • Educate parents about Teams program: Hosting orientations, designing handbooks that define clear expectations, supporting staff to lead and handle situations in a way that develop trust from the parents and athletes


The expected pay range is $62,400 - $73,600 + annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.


Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Requisition ID 494469