Workforce Management Analyst

Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Summary:

You will report to a Resort Sponsor member and dotted-line report to the Work Force management team. You will leverage your analytical mindset and resort operations experience to create actionable data driven insights regarding employee-related scheduling and time & attendance data to optimize labor margins and the employee value proposition.  You will be expected to identify, investigate, communicate findings and propose effective solutions, and drive implementation of changes with a variety of operational leaders providing the right balance between structure/consistency and autonomy/flexibility.  This is a highly collaborative, influential and creative role that will have a direct impact on our business and its ability to drive an experience of a lifetime for our employees and our guests.

Job Specifications:

• Outlet: Liberty
• The budgeted range starts at $48,842 - $70,697. Actual pay will be adjusted based on experience
• Shift & Schedule Availability: Year-Round / Full-Time
• Other Specifics: Hybrid

Job Responsibilities:

• Analyze operations data to identify opportunities, wins, are more accurate forecast and potential risk
• Deliver resort specific communications to drive the right goal at the time and keeping the business out front by anticipating and preparing leaders for the next event (weather, staffing events etc)
• Create presentations to share insights and actionable recommendations in a concise manner with key stakeholders.
• Understand all process requirements and ensure the labor scheduling application is configured to meet the resort and enterprise needs.
• Be a point of contact to provide analytics for key questions that arise from Resort Operations and/or WFM program team
• Provide Tier 3 support for the technology and best practice support
• Provide in person on site support for your resort(s)

Job Requirements:

• Lives locally to the resort
• Ski Resort Operations experience
• Experience in change management, initiative roll outs
• Strong analytical skills
• Highly proficient/advanced skills with MS Office (Excel, Outlook, PowerPoint, Word); inclusive of pivot tables, charts/graphs for reporting.
• Strong attention to detail.
• Ability to identify and interpret data and identify patterns in processes or data.
• Demonstrated strength in verbal and written communication, adjusting message to audience.
• Demonstrated ability to drive projects to completion.
• Discern when it’s appropriate to take independent action, consult with leadership, and/or behave as a supportive team player.

The expected Total Compensation for this role is $48,842 - $70,697. Individual compensation decisions are based on a variety of factors.
 

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion. 

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  506737
Reference Date: 01/17/2025 
Job Code Function: Mountain Operations