Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Summary:
The Catering and Conference Services Manager is the primary Resort contact for definite conference/catering bookings.
- Starting Wage: $47,840.00 - $67,551.78
- Employment Type: Year Round
- Shift Type: Full Time
- Housing Availability: No
- Plan all aspects of bookings and events with a heavy emphasis on weddings and social events
- Maximize revenue for all Resort Lines of Business through strong product knowledge and upselling techniques.
- Respond to inquiries as assigned.
- Assure timely collection of deposits, including final deposit based on estimated spend.
- Securing final payment per contract terms
- Reconciling the actual financial results in the Delphi FDC booking per SOP.
- Monitor all activity on the Group Master Account. Assure all charges are accurate and approved by the client.
- Strive for accurate forecasting throughout the life of the booking based on information shared and historic notes (if available)
- Assure risk management policies are followed
- Obtain Insurance documents from clients and vendors as required
- Adhere to Resort Safety SOPs.
- Prepare reports as assigned.
- Plan internal meetings/events as assigned.
- Adhere to all Salesforce/Delphi SOPs.
- Responsibilities will require working some nights, weekends, and holiday periods.
- Responsible for on-site coverage including 3 days in-office unless special arrangements have been pre-approved with the DOS at your property.
- Maintain integrity with internal and external stakeholder
- Position may be responsible for planning events for multiple Vail Resorts Destinations
- College Degree Preferred
- 2 Years Conference Services or Event Planning Experience, Wedding Coordination Experience is preferred
- Supervisory Experience preferred not required
- State and local requirements for Food and Alcohol Service
- Delphi or Salesforce Experience, Social Tables, Outlook, Word, Excel, Powerpoint
- English Speaking Must
- Creative and Solution Oriented
- Strong, effective and timely verbal and written communications skills
- Good listening abilities
- Attention to detail
- Positive attitude
- Flexible work schedule
- Ability to work under deadline pressure
- Ability to follow multiple SOPs
- Ability to stay organized while managing multiple groups simultaneously
The role you are being hired into requires further background check clearances by the State of Pennsylvania, which will need to be completed before you can begin work. For more information on the clearances, click here.
The expected Total Compensation for this role is $47,840.00 - $67,551.78. Individual compensation decisions are based on a variety of factors.
Job Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
Full Time roles are eligible for the above, plus:
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 509138
Reference Date: 06/18/2025
Job Code Function: Catering & Conference
