Store Manager

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
 

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
   

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary:

The role the Multi-Unit Store Manager is to oversee operations for two rental locations at Kirkwood (Village Rentals & Timber Creek Rentals).  The store manager is responsible for staffing, scheduling & performance management of the team, employee experience, achieving success with revenue targets and financial budgets.  The role of the store manager is to achieve maximum profitability, productivity, and world class guest experience.

Job Specifications:

• Starting Wage: $68,640 - $73,000
• Employment Type: Year Round (10-month)  
• Shift Type: Full Time hours available
• Minimum Age: At least 18 years of age  
• Housing Availability: Yes

Job Responsibilities:

• Oversee store operations for two rental locations at Kirkwood (Village Rentals & Timber Creek Rentals)
• Review and document employee performance and behavior to provide meaningful feedback and direction, providing recognition or correction action if necessary 
• Recruit, hire, train, coach, and develop and maintain a high performing team
• Provide training resources in POS, product knowledge, guest service, resort information, and sales
• Generate sales, and manage operational budgets by balancing labor margins with store revenue
• Demonstrate and maintain a professional standard of guest service
• Manage inventory control and meet or exceed inventory goals
• Role model and administer company values, policies & procedures, and loss prevention techniques
• Partner with leadership to gather feedback and input on store performance and continuous improvement opportunities.  
• Remain current on new industry products and trends, and demonstrate knowledge of products
• Maintain retail merchandising standards
• Other duties as assigned

Job Requirements:

• High School Diploma or GED Equivalent
• 3+ years of rental/retail supervisor and/or hospitality experience  
• Strong computer literacy including Microsoft applications
• Ability to work a flexible schedule including nights, holidays, and weekends 
• Must be able to communicate fluently in English 

The expected pay range is $68,640 - $73,000. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  511598
Reference Date: 09/11/2025 
Job Code Function: Store Operations