Greeter / Host - Housing May Be Available

Date:  Nov 21, 2024
Location: 

Kirkwood, CA, US

Company:  Kirkwood Mountain Resort
Shift Type:  Winter Seasonal 2024/2025

 

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

 

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

 

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

 

Employee Benefits

•    Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
•    MORE employee discounts on lodging, food, gear, and mountain shuttles
•    401(k) Retirement Plan 
•    Employee Assistance Program
•    Excellent training and professional development
•    Referral Program

 

To Learn More, please review the Benefits Eligibility Summary

 

Job Summary: 

You are the face of the guest experience as you skillfully greet and direct guests at our resorts. You are responsible for our guests' safe, friendly, and efficient experience from our base areas, restaurant locations, and ticket offices. Join us in creating the Experience of a Lifetime! 

 

Job Specifications: 

  • Expected Pay: $20.00 - $22.00 / hour

  • Housing: May Be Available

  • Shift & Schedule Availability: Full Time & Part Time

    • ​​​​​​​Weekends and Holidays

  • Skill Level: Entry 

 

Job Responsibilities: 

  • Meet and greet guests while displaying positive guest service.

  • Commit to guest satisfaction and assume responsibility for guest care and solving problem

  • Answer guest questions by becoming a resort operations and services expert.

  • Assist other departments as needed, including ticket scanning, ticket sales, activities operations, parking, lift operations, etc.

  • Snow shoveling and operating a snow blower

  • Clearing the base area may be a part of your role

  • Other duties as assigned

 

Job Requirements: 

  • Must be able to communicate fluently in English.

  • Adherence to safety standards and procedures. Be Safe is our number one value!

  • Ability to stay enthusiastic and perform well when busy 

  • Ability to work outside, on your feet, in all weather conditions for long periods of time, standing and moving for entire
    shift on potentially slippery or uneven surfaces.

  • Ability to work weekends and holidays 

  • Previous guest service experience preferred

  • Equipment used: Scan devices, possible computer work

 

A Guest Services Attendant team member is a flexible employee who often works across multiple departments and in various roles to support the one-resort mentality which could include one of the following: 

  • Mountain Activities 

  • Retail Rental operations 

  • Food and Beverage Support 

  • Ticket sales or scanning 

 

The expected pay range is $20.00 - $22.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

 

Requisition ID  506129
Reference Date: 11/22/2024 
Job Code Function: Guest Services
  


Nearest Major Market: California