Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Summary:
The Employee Housing Assistant Manager is responsible for overseeing the Tahoe housing portfolio. This individual will work with the West Regional Housing Manager to help execute the Employee Housing strategy to ensure support of our current and future business needs. They will help guide Employee Housing ensuring alignment to provide an Experience of a Lifetime, which includes creating a safe, inclusive, vibrant and affordable housing environment that is compliant with all regulatory requirements. This individual will help partner with multiple internal and external stakeholders at all levels, including business leaders, employees, vendors, and community resources.
Job Specifications:
- Outlet: Tahoe
- Housing: May be available.
- The budgeted range starts at $68,640.00 - $72,000.00. Actual pay will be adjusted based on experience
- Shift & Schedule Availability: Full Time / Year Round
- Skill Level: Advanced
Job Responsibilities:
- Support and execute on the employee housing strategy driving the Company’s short- and long-term business needs
- Lead a high performing team - Hire, train, motivate and supervise the Tahoe housing team in order to achieve operational goals of assigned communities.
- Supervise and deliver standardized, best-practices, across the enterprise aligned with an enterprise-wide strategy
- Elevate experience for residents/employees and housing staff while driving the seasonal Employee Value Proposition. Maintain a positive customer service at the forefront of all interactions while maintaining high level of visibility. Initiate and implement policies/procedures to implement robust resident communications.
- Supervise the day-to-day operations of their employee housing locations, portfolio, bed allocations and placements. Manage scheduling of staff to ensure appropriate housing support for residents.
- Assist in managing software programs and ensure standard use of the system, including identifying and troubleshooting any system related issues and escalates as needed. Ensure accounts are correctly settled & refunds processed to past residents in a timely manner.
- Create and manage internal relationships including local resort teams, HRBP’s, COO’s. Ensure clear communication with all stakeholders including VR leadership, enterprise housing team and residents.
- Assist in creating and managing external relationships with master leases, community partners, mental health resources and law enforcement.
- Liaise with Facilities & Housekeeping team to support work order system, maintain accurate billing, vendor relations and job completion. The Assistant Manager is responsible for approving and submitting all invoices into the accounting/payment system.
- Support the employee wellness strategies in Employee Housing ensuring alignment with Company vision.
- Maintain a positive customer service and strong EVP at the forefront of all interactions while maintaining high level of visibility. Initiate and implement policies/procedures to implement robust resident communications.
Job Qualifications:
- University/College Degree Preferred
- 2+ years’ experience in property management or related fields
- Development and implementation of company-wide programs
- Software system maintenance and training
- Data management
- Experience supervising teams
- Experience working with remote teams
- Proficient computer skills, especially Excel, Teams and PowerPoint.
- StarRez or other room management software programs experience preferred.
- Strong written and verbal communication skills required
- Travel to different resort locations as necessary
- Ability to align key stakeholders around a vision and to make timely recommendations based on insight, data, and influence.
The expected Total Compensation for this role is $68,640.00 - $72,000.00. Individual compensation decisions are based on a variety of factors.
Job Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
Full Time roles are eligible for the above, plus:
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
Employees can work remotely from British Columbia, Washington D.C., and the 16 U.S. states* in which we currently operate. This includes: California, Colorado, Indiana, Michigan, Minnesota, Missouri, New Hampshire, New York, Nevada, Ohio, Pennsylvania, Utah, Vermont, Washington State, Wisconsin, and Wyoming.
Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 508427
Reference Date: 05/14/2025
Job Code Function: Employee Housing
