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Telecom Analyst

Date:  Aug 6, 2022

Keystone, CO, US

Company:  Keystone Resort
Shift Type:  Year Round

Come work and play in the mountains!  Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. 


With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development program, and wellness benefits to fuel your success. 


Join us to create your Experience of a Lifetime!


Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
  • 401(k) Retirement Plan  
  • Employee Assistance Program 
  • Excellent training and professional development 
  • Referral Program 


Seasonal Full Time roles are eligible for the above, plus: 

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (after eligible employees work 500 hours) 
  • Free ski passes for dependents 
  • Critical Illness and Accident plans 



Job Specifications

  • Housing: Not Available 
  • Outlet: Keystone Telecom Office
  • Shift & Schedule Availability: Full Time / Year Round


Job Summary

The Telecom Analyst designs, engineers, constructs, installs and coordinates telecommunications equipment, systems and facilities.


The primary function of this position is to provide support for all VR Enterprise voice services and assist with architecture design. Analyze telecommunications problems and needs to determine the most appropriate means of reducing, eliminating and/or avoiding current and future problems and improving communications. This individual will work closely with the Network Techs, Sr. Telecom Analyst and IT Manager maintaining the Avaya PBX servicing the diverse VRI business units.

This individual will interact with co-workers, vendors and representatives of other organizations to obtain and disseminate information, advise on projects, resolve conflicts, set priorities, coordinate activities, complete projects within time and budget constraints, and provide assistance.


Job Responsibilities

  • Track requests for telephony equipment, cabling and infrastructure needs, relocations and any other move/add/change requests
  • Manage vendor relationships, maintain and administer carrier accounts.
  • Perform at or above Information Technologies performance standards
  • Fulfills departmental requirements in providing work coverage and administrative notification during periods of personnel illness, FTO or education
  • After hours support and maintenance, on-call duties
  • On-mountain work assignments


Job Requirements


  • Knowledge and experience regarding implementation of IP, Digital & analog phones
  • Good interpersonal skills including; communication (verbal and non-verbal listening), team-working, conflict resolution, and problem solving
  • Ability to work independently and supervised.
  • Perform all aspects of support and maintenance for the enterprise voice network is required
  • Aptitude to learn new software, hardware, and take direction


  • Avaya platform experience
  • Network knowledge
  • Ski or Snowboard level of intermediate or above.
  • Experience leading projects


The budgeted range starts at $66,950 - $81,150.  Actual pay will be adjusted based on experience.


Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Requisition ID 448987

Nearest Major Market: Denver