Team Lead Housekeeping - Employee Housing

Date:  Dec 6, 2024
Location: 

Keystone, CO, US

Company:  Keystone Resort
Shift Type:  Year Round

 

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
 

Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan 
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program
     

Full Time roles are eligible for the above, plus:

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans

 

Job Summary:

Service is the foundation of everything we stand for at Vail Resorts and our Housekeeping team is the start of creating that experience of a lifetime for our guests. Responsible for making sure our facilities are clean and meet brand standards, Housekeepers are detail-oriented masters of Hospitality.

 

Job Specifications:

  • Housing: May Be Available
  • Outlet:  Employee Housing - Keystone
  • Expected Pay Range: $23.00 - $26.53 / hour
  • Shift & Schedule Availability:  Full Time
  • Skill Level: Advanced  

 

Job Responsibilities:

  • Main responsibility is to assist Executive and Assistant Executive Housekeepers in managing entire daily operation of the housekeeping department.
  • Supervisor will be responsible for the entire daily operation of the Housekeeping Department. Ensure all equipment is in good working order, provide a safe environment for employees and guests, ensure clean and organized housekeeping areas and ensure clean guest rooms and public areas.
  • Train housekeepers, housepersons, and inspectors on established Brand Standard policies and procedures. 
  • Leads day to day using Operation lodging software and building the rooms control sheet.  
  • Coordinates all staff training. 
  • Utilize HotSos for all engineering issues and train and supervise the housekeeping staff to submit the maintenance issues from the rooms. 
  • Control supply inventory, perform daily pre-shift meetings to ensure employees understand expectations, perform safety training procedures, track Lost & Found items and log them. 
  • Ensures all work is completed on schedule with the desired level of quality.  
  • Personally inspects the housekeepers, housepersons and inspectors work to make sure they work according to Brand Standards. 
  • Ensures the housekeeping productivity is up date it daily.
  • Ensures the housemen activity sheet is up date it daily.
  • Run the Guest survey reports each week for housekeeping staff and posted on the board.
  • Cleans and inspects as required.
  • Other duties as assigned

 

Job Requirements:

  • High School Diploma required, Hotel Management Degree-Preferred 
  • 1 year of housekeeping experience in hotels or condos 
  • Able to communicate effectively in English, both written and verbal - Required 
  • Able to communicate in Spanish - Preferred 
  • Previous PMS and Excel knowledge - Preferred 
  • Experience on LMS and Microsoft applications - Preferred 
  • Experience in a supervisory/management and housekeeping position - Required 
  • Strong organizational and team mangement skills 
  • Experience with HotSOS and PeopleSoft 
  • Able to stand and walk for 6 hours 
  • Able to lift 50 lbs 
  • Able to work weekends and holidays 

 

The expected pay range is $23.00 - $26.53. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

 

Requisition ID  505952
Reference Date: 11/07/2024 
Job Code Function: Housekeeping
  


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